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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,366 Reviews

3,366 Reviews of Toyota of Des Moines - Service Center

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April 23, 2025

My job was done in a timely manner and all my questions were answered. Okay ?? More

by Riordantherese
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Wagner
April 23, 2025

All the staff were welcoming, explained everything clearly, and did everything on time. I felt well-treated, in good hands, and the waiting area was phenomenal for getting work done on my computer whi More

by DAN C
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabe Naylor
April 23, 2025

Top notch Top notch,very courtesy, very helpful, great team work and answered all questions. Awesome staff More

by SHERARIA
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Wagner
April 23, 2025

Gabe was friendly, kept me informed of the progress with my car, and was very helpful. Toyota is always a good place to go for my service, even though it’s a long way from my home. More

by katelsberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2025

Didn't seem to have to wait very long. We got in very quickly and got out just as fast More

by joycepeck29
Recommend Dealer
Yes
Employees Worked With
Jose
April 22, 2025

Helpful explanation of what was going on, I appreciated being able to view the inspection video More

by laurarbelin
Recommend Dealer
Yes
Employees Worked With
Idk (maybe Adam?)
April 22, 2025

Blake was kind, thoughtful, and courteous. He listened to my issues and understood my goals. I will ask for him by name the next time I return. More

by billp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
April 22, 2025

It took over two hours for oil change and tire rotation. It has never taken that long More

by jtboyle8
Recommend Dealer
No
Employees Worked With
Emily Wagner
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Wagner
April 22, 2025

Chris was very helpful and kept me appraised of what was going on with my car More

by doris10
Recommend Dealer
Yes
Employees Worked With
Chris Galvin
April 22, 2025

It was fast and easy to get my car maintained. Great customer service and professional! I will be back in the future and possibly buying my next car from them. More

by Murphy.michelle1981
Recommend Dealer
Yes
Employees Worked With
Travis Bergeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Bergeson
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