Toyota of Des Moines - Service Center

Fast and on time. Appreciate the speed and not trying to sell me extra that I don't need Appreciate the speed and not trying to sell me extra that I don't need More

I love Toyota but it is too far to drive for general maintenance. I have asked several times for you to establish other dealers in other towns as a satellite offices so I don't have to drive an hour the maintenance. I have asked several times for you to establish other dealers in other towns as a satellite offices so I don't have to drive an hour there, sit around for another 1 1/2 hours, and then drive an hour to home. More

Ian Davis is the best service advisor. It's one of the reasons why I continue my relationship with Toyota of Des Moines. It's one of the reasons why I continue my relationship with Toyota of Des Moines. More

I appreciate the efficiency they show when you take the toyota in for check up. They get you in and out pretty quickly. Always courteous service! toyota in for check up. They get you in and out pretty quickly. Always courteous service! More

My visit was as expected and all issues were addressed. The video is always great as well. Thanks The video is always great as well. Thanks More

They were courteous and knowledgeable, and even though they couldn't fix my car, they gave me options. they couldn't fix my car, they gave me options. More

I have always been impressed with this dealership but was disappointed in a couple things in this service. The back hatch door often makes a terrible noise when opening and this fall, winter and spring, it disappointed in a couple things in this service. The back hatch door often makes a terrible noise when opening and this fall, winter and spring, it would stop and go back up just a few inches after starting down. The service dept couldn't replicate it, and so I still have the problem. I am pretty sure the problem is the hydraulic device on the right side. That is where the noise is coming from. Also, I was told that $34.95 was charged to my card, but the actual amount was $41.88. I called the billing department and she said that I was only charged $34.95. I found an item on the 2nd page for $4.19 with fine print saying it was for shop supplies. They only rotated my tires. What materials could be have been used for that service? More

Very efficient and organized. Staff always courteous and welcoming. Wish all businesses were like this! Staff always courteous and welcoming. Wish all businesses were like this! More

Absolutely terrific! Everyone was kind, communicated perfectly, and all were very organized. I was a few minutes late and your team reassured me that there was no prob Everyone was kind, communicated perfectly, and all were very organized. I was a few minutes late and your team reassured me that there was no problem and I was very grateful for that! More

Ian is a fantastic person that always takes care of us. We can’t say enough We can’t say enough More