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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,449 Reviews

3,449 Reviews of Toyota of Des Moines - Service Center

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May 03, 2024

Always willing to work around my medical appointments. Very friendly phone person who always finds a way to help. More

by JOLLEENDAVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
4.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa- who schedules repairs! 100%, Robert Schulz, Colton Powers
May 06, 2024 -

Toyota of Des Moines responded

Thank you for your positive feedback. Have a great day!

May 03, 2024

Toyota DSM is a very good dealership. I have had my cars serviced here for many years. More

by bblack8354
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Toyota of Des Moines responded

We love exceeding expectations. Come back and see us anytime!

May 02, 2024

Everyone was friendly and very helpful. I would give the dealership a A+ rating throughout. More

by ROBINSONCREW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Toyota of Des Moines responded

Thank you for your positive feedback. Have a great day!

May 02, 2024

I was very pleased with the service on my 4Runner. Blake was very helpful and knew the prices of the services from memory, which made it easy for me to decide which services I wanted to do. Car was do More

by KyleT4R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Murray
May 02, 2024 -

Toyota of Des Moines responded

We're thrilled you found everything you needed with great people to help. Welcome to the Toyota family!

May 02, 2024

Always have a pleasant experience scheduling, meeting the pickup guys and talking with my service advisor. They’re great! More

by ws
Recommend Dealer
Yes
Employees Worked With
Blake Murphy - 5 stars!
May 02, 2024 -

Toyota of Des Moines responded

This is exactly what we strive for. Thank you for choosing Toyota of Des Moines!

May 02, 2024

Great atmosphere with welcoming associates. Service after the sale just as impressive as service the day of purchase. Seek Eric out when you want a knowledgeable salesman who makes you feel l More

by bobandjodi450
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Toyota of Des Moines responded

Perfect! We appreciate you recognizing the good service, friendly staff, and on-time delivery. Thanks for choosing us!

May 02, 2024

Everything was done expertly and efficiently. In fact the service was accomplished before I was expecting it to be done. More

by BILHARPHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Schulz
May 03, 2024 -

Toyota of Des Moines responded

We want all our clients to have a comfortable and stress-free experience with us!

May 02, 2024

I have driven Toyota vehicles for over 30 years because they are in my opinion the most reliable and I expect and have received the same from this dealer. More

by smqmarlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Toyota of Des Moines responded

Thanks so much for sharing your experience with us. We hope to see you again soon.

May 02, 2024

Jose Jimenez worked with me and was very efficient and fast answering all my questions And conserns More

by LARRYCLAUSON
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose jimenez
May 03, 2024 -

Toyota of Des Moines responded

Thank you for your positive feedback. Have a great day!

May 02, 2024

Am from out of town. Have no good or bad comments. Needed an oil change. More

by Melody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Schulz
May 03, 2024 -

Toyota of Des Moines responded

Thank you for choosing us.

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