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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,586 Reviews

3,586 Reviews of Toyota of Des Moines - Service Center

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May 02, 2024

Always have a pleasant experience scheduling, meeting the pickup guys and talking with my service advisor. They’re great! More

by ws
Recommend Dealer
Yes
Employees Worked With
Blake Murphy - 5 stars!
May 02, 2024 -

Toyota of Des Moines responded

This is exactly what we strive for. Thank you for choosing Toyota of Des Moines!

May 02, 2024

Great atmosphere with welcoming associates. Service after the sale just as impressive as service the day of purchase. Seek Eric out when you want a knowledgeable salesman who makes you feel l More

by bobandjodi450
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Toyota of Des Moines responded

Perfect! We appreciate you recognizing the good service, friendly staff, and on-time delivery. Thanks for choosing us!

May 02, 2024

Everything was done expertly and efficiently. In fact the service was accomplished before I was expecting it to be done. More

by BILHARPHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Schulz
May 03, 2024 -

Toyota of Des Moines responded

We want all our clients to have a comfortable and stress-free experience with us!

May 02, 2024

I have driven Toyota vehicles for over 30 years because they are in my opinion the most reliable and I expect and have received the same from this dealer. More

by smqmarlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Toyota of Des Moines responded

Thanks so much for sharing your experience with us. We hope to see you again soon.

May 02, 2024

Jose Jimenez worked with me and was very efficient and fast answering all my questions And conserns More

by LARRYCLAUSON
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose jimenez
May 03, 2024 -

Toyota of Des Moines responded

Thank you for your positive feedback. Have a great day!

May 02, 2024

Am from out of town. Have no good or bad comments. Needed an oil change. More

by Melody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Schulz
May 03, 2024 -

Toyota of Des Moines responded

Thank you for choosing us.

May 02, 2024

Everyone was friendly and very helpful. I would give the dealership a A+ rating throughout. More

by ROBINSONCREW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Toyota of Des Moines responded

Thank you for your positive feedback. Have a great day!

May 01, 2024

didn’t get my service like I was supposed to, no communication whatsoever, in the past. More

by TERINGO27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emily Wagner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Schulz, Colton Powers
May 02, 2024 -

Toyota of Des Moines responded

We appreciate your feedback and would like to hear more about your experience so we can improve for the future. Please contact our General Manager, JP Phillips at your earliest convenience.

May 01, 2024

They started working on my car immediately. The wait time was minimal. Great job! Appreciate the great service. More

by susanfagg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Muhlstein
May 10, 2024 -

Toyota of Des Moines responded

Perfect! We appreciate you recognizing our good service, and thank you for choosing us.

May 01, 2024

Service is always prompt once I arrive and service is completed within time expected . Service providers are knowledgeable. More

by jafc57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Schulz
May 02, 2024 -

Toyota of Des Moines responded

Thanks so much for sharing your experience with us. We hope to see you again soon.

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