Toyota of Des Moines - Service Center

Shawn Brown is a top-notch h mechanic. We wouldn't trust our cars with anyone else! Justin is great too! We wouldn't trust our cars with anyone else! Justin is great too! More

Good Good . ..staff was very nice and respectful.... the sitting areas looked clean and organized ..staff was very nice and respectful.... the sitting areas looked clean and organized More

Blake was very pleasant knowledgeable went above and beyond to take of me and and my cars needs beyond to take of me and and my cars needs More

Justin Madison was my Service Advisor and is a real asset to Toyota of Des Moines. He is highly knowledgeable, very responsive, highly available, customer oriented, articulates the problem and solutions to t to Toyota of Des Moines. He is highly knowledgeable, very responsive, highly available, customer oriented, articulates the problem and solutions to the problems understandably, he is very willing to work with my warranty company and he communicates quickly and succinctly as needed. I have a high mileage Tundra and trust it’s reliability and I trust Justin’s knowledge for maintaining my truck. More

Prompt and friendly They were prompt , friendly. Someone came to help us They were prompt , friendly. Someone came to help us immediately. Someone came to help us They were prompt , friendly. Someone came to help us immediately. More

They are very understanding and helpful I was greeted when I arrived, unannounced, very politely, and offered to try and help me when I arrived, unannounced, very politely, and offered to try and help me More

Poor serice. . a 45 min thing took 4.5 hours, Was promised a ride w shuttle, and ended up no ride available.. Bad day!! . a 45 min thing took 4.5 hours, Was promised a ride w shuttle, and ended up no ride available.. Bad day!! More

Very clean, friendly and fast oil change. Like the 3 year oil change plan also. Like the 3 year oil change plan also. More

Emily was most helpful in getting my name corrected and address corrected in the system. I appreciate the fact that she took the time to it right where others had failed to get my name corrected. Thank you address corrected in the system. I appreciate the fact that she took the time to it right where others had failed to get my name corrected. Thank you! More

I worked with several people. All were extremely helpful and courteous. I loved how fast the service was considering I didn't have an appointment. And I love the free car wash! All were extremely helpful and courteous. I loved how fast the service was considering I didn't have an appointment. And I love the free car wash! More