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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,379 Reviews

3,379 Reviews of Toyota of Des Moines - Service Center

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April 02, 2025

I understand the world has become technology based reliable, but for the love of all holy put down the phone, tablet, etc & do your job! I do not need three text & two videos for an oil change and key More

by rice2775
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No clue there was 20 ppl there
April 02, 2025

The visit was fast and thorough. The service rep was nice and did a good job. More

by Chris Jefferson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t recall his name. Maybe Jose or Gabe.
April 02, 2025

Friendly service, easy to set apptmnt and let them know what I wanted done. Cost I think is a bit high, but quality of work was high and fast More

by HOBIECAT4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
April 02, 2025

Travis has always been very helpful. He goes beyond the "usual and customary" to make sure my concerns are met. For the minor repair I needed this time, he picked up the part in Council More

by alb3502
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Bergeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2025

This dealership is a great dealership, and I will happily recommend it to friends and family members. More

by menliadia.dahn3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2025

Very nice customer service. Answered all questions and provided updates for next appointment. Great service. More

by TONY.BURGOS10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2025

Everyone was very attentive, friendly, Accommodating, Honest. I had unexpected work that needed to be done that required more time. They worked out letting me use a rental car, which was very helpful. More

by kmgradoville
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Bergeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2025

Service was easy to schedule. Service was quick and efficient. I appreciate the videos that are sent after each service. More

by Heidi.blessing
Recommend Dealer
Yes
Employees Worked With
Chris Gavin
April 01, 2025

if somebody won, buy a car, I will recommend to buy Toyota Toyota of the best More

by HONGLE96
Recommend Dealer
Yes
April 01, 2025

Easy to schedule, Emily was helpful, service was quick. Great place to get service for my car. More

by Michael
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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