Toyota of Des Moines - Service Center

Slower than expected. 2 1/2 hour wait time. Glove compartment door fell open on the way home and we can't close it. ?? We live 60 miles away. 2 1/2 hour wait time. Glove compartment door fell open on the way home and we can't close it. ?? We live 60 miles away. More

Shop techs were helpful and attentive. Office staff could have been more patient with questions I had setting up appointment. Office staff could have been more patient with questions I had setting up appointment. More

Quick and easy. Very friendly team who got me in quickly and took care of the issue. Thank you! Very friendly team who got me in quickly and took care of the issue. Thank you! More

All was great with exception of 2 completely different times told to me for time needed to do recall so had made arrangements based on what I was told and took time off work then showed up and it was a fr times told to me for time needed to do recall so had made arrangements based on what I was told and took time off work then showed up and it was a fraction of the time told and that I could have had scheduled it for later in afternoon More

I can't complain about anything they are always a big help Kind, courteous, helpful, and and very pleasant to interact with help Kind, courteous, helpful, and and very pleasant to interact with More

The price was $50 more than the online quote. Getting too expensive for just routine maintenance. Looked around the empty lot and was given a joke of an offer for a trade. I ended up purchasing a Getting too expensive for just routine maintenance. Looked around the empty lot and was given a joke of an offer for a trade. I ended up purchasing a Rav from another dealer with $3000 more for my car as a trade. More

Promptly getting me in, comfortable waiting rooms, and getting me on the way when service was done. getting me on the way when service was done. More

Helped my daughter through the appointment to find parts It was not intimidating and it was informative and transparent It was not intimidating and it was informative and transparent More

Efficient and helpful Nothing more needs to be said Lisa the scheduler was fantastic! Goodbye the scheduler was fantastic! Goodbye More

Setting up a service schedule is easy even if I have to switch to chat mode especially when multiple service items need to be addressed switch to chat mode especially when multiple service items need to be addressed More