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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,499 Reviews

3,499 Reviews of Toyota of Des Moines - Service Center

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April 25, 2025

Emily Wagner & Justin Madison our awesome employees who both put the customer first and Toyota is fortunate to have both of them as employees. More

by gannonobx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Doering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2025

Everything worked out fine and people were competent and friendly I was very pleased and will continue to do business with them More

by Herbsautoworks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2025

Had to leave vehicle overnight and then estimates of when it would be complete following day were inaccurate. More

by jimkstrother
Recommend Dealer
Yes
Employees Worked With
Service
April 25, 2025

Excellent customer service Excellent customer service honest company friendly staff and knowledgeable of their job More

by ADRIANIOWA
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabe Naylor
April 25, 2025

I've been a Toyota customer for over 25 years. Everyone I've worked with has been very good. Justin Madison stands out as TOPS!!! More

by aijaiowa
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Madison
April 25, 2025

They were very helpful. Everything was done as I had asked. I will be back. More

by MARCIJO67
Recommend Dealer
Yes
Employees Worked With
Jamie
April 25, 2025

I just did If there's a discount available when I take my vehicle in you should apply it without me having to do anything More

by dogbertmpn
Recommend Dealer
Yes
Employees Worked With
Justin
April 25, 2025

Always easy and quick. Great all around experience. The service team is great to work with. More

by jceolla
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Madison
April 24, 2025

I phoned for an appointment, and to my surprise I was told I could get in the next day. Before I could have a 3 week wait time. More

by B Harland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who
April 24, 2025

I had great help from the gentleman who brought out my paperwork and he also helped by talking to my husband. Thank You! More

by bonnie26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex??
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