Toyota of Des Moines - Service Center

I was sold a lemon. 2017 Santa Fe sport financed on December 10, 2024. Supposedly an oil change was done before I took possession but only 3 months into having the car 2017 Santa Fe sport financed on December 10, 2024. Supposedly an oil change was done before I took possession but only 3 months into having the car, not only did the oil light come on but also the engine light. when I called to inquire I was offered a free Oil change but I was told to go to Hyundi for a "diagnostic" check for the engine light. the earliest appointment is mid April. while driving home on Friday I lost some power while on the interstate, I was able to limp the car to the Hyundi dealership but they are booked and can't get me in. So I am now sitting with NO Car for AT LEAST 3 weeks and because it wasn't in an accident I am unable to afford a rental car. Be VERY cautious before you buy from Toyota of Des Moines!!!!!!!! More

Ease to schedule service. Work was done timely and completed as scheduled. Overall great service! Work was done timely and completed as scheduled. Overall great service! More

Good past experiences. This time was told to look at a warning would be a $250 diagnostic charge. Disappointed This time was told to look at a warning would be a $250 diagnostic charge. Disappointed More

I have put in this message 3 times and prefer not to type once again once again More

Great service. Very good at explaining process, great coffee machine and cookie and or donutd Very good at explaining process, great coffee machine and cookie and or donutd More

Took me home, picked me up, fed me coffee and a donut, and completed the work faster than advertised. and completed the work faster than advertised. More

My service advisor Blake was a pleasure to work with. He listened to my concerns, made sure they were thoroughly investigated and addressed, and made sure to follow up consistently during the process. He listened to my concerns, made sure they were thoroughly investigated and addressed, and made sure to follow up consistently during the process. More

Very easy to work with and so easy to drop off and get fantastic service done in no time. fantastic service done in no time. More

Assisted me unscheduled with an unusual issue with an 18 year old Highlander in a timely manner year old Highlander in a timely manner More

Service was great kept me informed of the process. Hands down best service in the metro. Hands down best service in the metro. More