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Toyota of Des Moines - Service Center

Grimes, IA

4.6
1,782 Reviews
Call Service Center (515) 276-4911

1,782 Reviews of Toyota of Des Moines - Service Center

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May 18, 2024

Always great service that’s why I keep coming back. Thanks! Thanks Thanks Thanks Thanks More

by BAUERBRADLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Toyota of Des Moines responded

We appreciate you keeping us your go-to for service. Thanks!

Helpful
May 18, 2024

See prior comments about positive experience with Chris and with the service of my 2007 Prius for brake actuator More

by Cmcgrane9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris - this is a duplication area in your survey
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May 20, 2024 -

Toyota of Des Moines responded

Happy to hear Chris & our service made you smile! Thanks for choosing Toyota of Des Moines!

Helpful
May 18, 2024

Always have great appointment availability. Get you in and out quickly and have a really nice waiting room. More

by staceyleejorg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan McClanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Ahrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Doering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon McClatchey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Schulz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colton Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Toyota of Des Moines responded

Convenient scheduling, speedy service, and a comfortable wait area - that's what we do! Thank you for your review!

Helpful
May 18, 2024

Everything went as planned… called within time frame and pick went fast. Thanks for the car wash More

by BWALTERS7284
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2024 -

Toyota of Des Moines responded

We appreciate you noticing the on-time call & quick pickup. Thanks for choosing Toyota of Des Moines!

Helpful
May 18, 2024

Like the car pick up and return for service like the car pick up and return for service More

by jspizal6284
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Car pick up gentleman
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May 20, 2024 -

Toyota of Des Moines responded

We're glad you love our pick-up & return service! It's a convenient way to keep your car serviced. Thanks!

Helpful
May 17, 2024

Always take my car here the staff is professional friendly happy listening to my concerns and going the extra mile to fix any problems that I have. They really do a great job More

by Dewhite813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2024 -

Toyota of Des Moines responded

Loyal customer alert! We appreciate you trusting us & our staff's dedication. We go the extra mile for YOU!

Helpful
May 17, 2024

oil change was around 65 it was 96 this time. I will look elsewhere next time More

by Annette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Toyota of Des Moines responded

Thank you for the 4-star review! We're always looking for ways to offer value and encourage you to check out our website for current service specials. Thank you for your business!

Helpful
May 17, 2024

You guys are so great I told 25 of my friends to buy a Toyota from you More

by ja97.wald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2024 -

Toyota of Des Moines responded

Wow! Thanks for recommending us to 25 friends! We appreciate your business!

Helpful
May 17, 2024

They were timely, professional, friendly, courteous , and helpful. I wish them all the best, thanks More

by jweach53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2024 -

Toyota of Des Moines responded

We wish you the best too - thanks for choosing Toyota of Des Moines!

Helpful
May 17, 2024

The dealership took us in on a minutes notice, checked the lug nuts on a tire we had had repaired in Lincoln, NE and they sent us on our way. No charge. Very friendly and helpful. Thank you b More

by elelnes
Recommend Dealer
Yes
Employees Worked With
Colton Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2024 -

Toyota of Des Moines responded

We're so glad we could help on short notice! Friendly service and going the extra mile for our customers is what we're all about. Thank you for choosing Toyota of Des Moines!

Helpful
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