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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,353 Reviews

3,353 Reviews of Toyota of Des Moines - Service Center

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February 28, 2025

Ian Davis has been my service advisor for years. He is who brings me back for service. I’ve driven a Camry, a Prius, and now a Venza. Excellent vehicles. More

by DIANAGEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Siegle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2025

The people are friendly, they do excellent work on my car, and they have fast service! More

by teresa.taylor58.tt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Muhlstein
February 28, 2025

great service, quick and trustworthy. I felt well taken care of at toyota in des moines More

by hayleymartens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
not sure
February 28, 2025

I didn't like the fact they said it would take 2-3 hours and it took less than an hour. I would have scheduled my day different if I would have been told a time closer to the actual time. Other than that it More

by duanearmstead
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ian Davis
2.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2025

The customer services team were very generous and they were working very fast and perfect.thank you so much More

by Marryjoneeh2022marry eh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2025

You did a good job the vehicle is running good everything I ask for was done More

by MBITTOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2025

They have done everything I have ask of them. However some of should not have needed. More

by Art
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Cash
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2025

Travis has helped me on more than one occasion. He has ALWAYS provided excellent customer service and had been exceptionally helpful, while also being kind. I value his integrity and assistance. Fr More

by Seana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Bergeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2025

Blake is a top level service advisor, just wondering why you need 15 word response. More

by tadesio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
February 27, 2025

Very friendly and we're sure I was satisfied Service representative was very informative and polite. More

by Brian
Recommend Dealer
Yes
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