Toyota of Des Moines - Service Center

Well oiled machine. Super smooth to pull up, very comfortable and welcoming inside. Treated myself to a coffee and a donut and by the time I was done it was ready to go. Super smooth to pull up, very comfortable and welcoming inside. Treated myself to a coffee and a donut and by the time I was done it was ready to go. Great experience. More

We've been buying cars and coming for service at Toyota of Des Moines for a good 25 years. The service has always been great--done well, professional, a lot of peace of mind! Thank you! of Des Moines for a good 25 years. The service has always been great--done well, professional, a lot of peace of mind! Thank you! More

The dear ship is very courteous and professional. The service department was excellent. Chad Mulhollin is outstanding! The service department was excellent. Chad Mulhollin is outstanding! More

They were very helpful and keep me informed of the progress of what they were doing. progress of what they were doing. More

Thank you Toyota of DesMoines for getting me in so quickly !!!! 100% perfessional and nice!!!! quickly !!!! 100% perfessional and nice!!!! More

Service is always done right and in a timely fashion. I find the service advisors very helpful and honest. They always take time to explain something. I find the service advisors very helpful and honest. They always take time to explain something. More

Horrible service from the service advisor! He was disrespectful, smug, and degrading. Would not recommend. He was disrespectful, smug, and degrading. Would not recommend. More

Very efficient but requesting a fifteen word minimum makes me not wAnt to do you surveys ever again do u get credit for going over makes me not wAnt to do you surveys ever again do u get credit for going over More

I was 30 minutes early. I didn’t have to wait, they got me right in. Excellent service!!!! I didn’t have to wait, they got me right in. Excellent service!!!! More

They called the wrong number and no communication the whole time my vehicle was there. Called the service department explained I had not heard from anyone and another hour later nothing. Had to get a rid whole time my vehicle was there. Called the service department explained I had not heard from anyone and another hour later nothing. Had to get a ride back to dealership and my car was ready after 3 hours and zero communication. Terrible experience More