Toyota of Des Moines - Service Center

Everyone was very friendly and great service, right on time, despite being a little bit late for my appointment time, despite being a little bit late for my appointment More

The reception was great and people were friendly. But the tire pressure light was on after we drove away and called back right away but couldn't talk to anyone. Took about two days to get called ba But the tire pressure light was on after we drove away and called back right away but couldn't talk to anyone. Took about two days to get called back after I called a second time. They didn't know why the light was on (part of maintenance was balancing tire and checking spare) and the representative said he'd like us to bring it back. It's very inconvenient for us due to location. So, we will do that sometime when we are in the area More

We appreciate our service writer, salesman and accounting/business manager. Always nice to walk in and find faces we know. Service and scheduling has been great. accounting/business manager. Always nice to walk in and find faces we know. Service and scheduling has been great. More

Wish the service dept wouldn't try to upcharge ridiculous labor charges for cabin filter which literally takes second to change and after you have already dug through my glove box to take out. Feel bad for labor charges for cabin filter which literally takes second to change and after you have already dug through my glove box to take out. Feel bad for all the people who pay that. Too bad it is just a customer service marketing deal to keep owners coming back to get service at toyota, no labor charge. I would gladly pay for the filter but $70. Sad Toyota! More

I appreciate the efficiency they show when you take the toyota in for check up. They get you in and out pretty quickly. Always courteous service! toyota in for check up. They get you in and out pretty quickly. Always courteous service! More

I love Toyota but it is too far to drive for general maintenance. I have asked several times for you to establish other dealers in other towns as a satellite offices so I don't have to drive an hour the maintenance. I have asked several times for you to establish other dealers in other towns as a satellite offices so I don't have to drive an hour there, sit around for another 1 1/2 hours, and then drive an hour to home. More

Ian Davis is the best service advisor. It's one of the reasons why I continue my relationship with Toyota of Des Moines. It's one of the reasons why I continue my relationship with Toyota of Des Moines. More

Always ask for Justin. He is very thorough. Waiting area nice. All were attentive before getting Justin. He is very thorough. Waiting area nice. All were attentive before getting Justin. More

Fast and on time. Appreciate the speed and not trying to sell me extra that I don't need Appreciate the speed and not trying to sell me extra that I don't need More

Service was fast and efficient. Waiting area was clean and comfortable. Video of service is helpful Waiting area was clean and comfortable. Video of service is helpful More