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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,451 Reviews

3,451 Reviews of Toyota of Des Moines - Service Center

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May 15, 2025

Brock was good but the fact that I just had my car in for service & no one chkd my oil cooler line is surprising. My expectation is that due to my car's age & how many other Highlander's hv had this problem. More

by sue28
Recommend Dealer
Yes
Employees Worked With
Brock Grim
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brock Grim
May 14, 2025

Efficient. Clear. It was my first visit. The staff was friendly, prompt, and helpful. They communicated well. More

by JKOTTLEY
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Wagner
May 14, 2025

Friendly staff and good service. Blake Murray was honest with me about necessary maintenance and repairs. Thanks so much, Sergey. More

by sergeygarbuzov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Black Murray
May 14, 2025

It was great, he was knowledgeable and clarified all my questions It was great,kept the timing. He was knowledgeable and cleared all my questions More

by rajeshtpl
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Davis
May 14, 2025

Easy in and out. I was taken care of and made sure that everything was OK. More

by SHIRLEYKLEENE
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabe Naylor
May 13, 2025

Quality Products,,,Quality Service,,,Top Notch Professionals ! Ian Davis and his Team do a great job in the Service Department ! More

by PH CIB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Amodeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025

We received service with speed and respect. Our service was completed even before our scheduled appointment. Great job. More

by RON.CARPER
Recommend Dealer
Yes
Employees Worked With
Blake
May 13, 2025

I’ve had both my Toyota vehicles serviced there. I also had my rotors turned to eliminate the shutter while braking. Plus I had struts replaced on my Camry. More

by Camdogfifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025

Toyota of Des Moines was very thorough in making sure everything was completed correctly. They even installed a software update that we were not expecting. More

by JBERGDM46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Bergeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025

Very satisfied with my experience. Service was quick and efficient plus my ride to work via the shuttle was pleasant. More

by mnloyd0614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gordon Beecham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Fiechter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debby Ellsworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Gatchel
5.0
This rating includes all reviews, with more weight given to recent reviews.
PJ Caffrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Colón
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Beckman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Cash
5.0
This rating includes all reviews, with more weight given to recent reviews.
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