Back

Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,793 Reviews

3,793 Reviews of Toyota of Des Moines - Service Center

Sort by
August 07, 2025

They got my car in super fast. I appreciate the electronic communication. I also like the videos. More

by nicholeenjp
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
terry
August 07, 2025

We requested free tire rotation and it was granted. Everyone was friendly, service was fast. Terry gets an AttaBoy! More

by CamryLover
Recommend Dealer
Yes
Employees Worked With
Terry
August 06, 2025

They can’t figured out how to adjust grade brakes or do override the systems More

by VANROSANG1
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Brock Grim
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2025

Terry was really helpful and nice! I appreciate the technician showing video of the service. It saves me time having to ask the questions that were already addressed in the video More

by ARNOLDSA26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry
August 06, 2025

Great service, knowledgeable and friendly staff, I liked the text updates and the video summary was very informative More

by carlysitzmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brock Grim
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2025

Toyota has serviced my car for 20 years-staff always has a smile and kind words. I have never thought I was gouged price wise either! More

by marymcginley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2025

Great service. On timre. Friendly and very thorough. Love the free oil changes on my Toyota. More

by cbrugg53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2025

It is nice to know when you bring your car in they take care of whatever needed to be done. Always courteous and answer any questions you might have. They don’t push anything on you. More

by cooper.m54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Smothers - 5 stars
August 05, 2025

Ian is an excellent very knowledgeable service advisor. Always delivers as promised. Always over delivers on commitments. And an excellent communicator. Austin has been the Tech working on my old Cam More

by DFMARCHNT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Amodeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brock Grim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin great Tech
August 05, 2025

They were so good about cleaning out the mouse nest in my air conditioner fan, including chasing out the mouse that created it! They were ready for my car when we got there and were done before we had finish More

by SMOEHLMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
...
5
...