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Toyota of Des Moines - Service Center

Grimes, IA

4.6
1,927 Reviews

1,931 Reviews of Toyota of Des Moines - Service Center

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January 16, 2024

they did great . . and did not push me to spend money on stuff i did not need ! More

by KARTIKSATTI
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Davis
Jan 16, 2024 -

Toyota of Des Moines responded

We really appreciate you taking the time to share your rating with us.

January 16, 2024

They provide a video of the inspection and tell you if any additional service is needed. The work is done when they promise. Been going to them for 20 plus years and have never been disappointed. More

by Perduese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Toyota of Des Moines responded

Wow, thank you for the kind words! We very much appreciate the shout out! Please let us know if there is anything else you need, and enjoy your new car! - Your Toyota of Des Moines team.

January 15, 2024

Very expensive Too expensive,highly expensive, just plain expensive, expensive! Isn't that about thirteen words? Expensive! More

by dnsvrban
Recommend Dealer
Yes
Employees Worked With
Robert Schulz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Schulz
Jan 15, 2024 -

Toyota of Des Moines responded

We're sorry to see we missed the mark at providing a 5-star experience for you. We would like to learn more about your visit. We look forward to improving our service and thank you for your time.

January 15, 2024

It was a good experience. Everything went as expected. Blake had good communication with me before, during and after the service. More

by Jackievogel
Recommend Dealer
Yes
Employees Worked With
Blake
Jan 15, 2024 -

Toyota of Des Moines responded

Thank you for the five-star rating! Please let us know if we can help you with anything else. Thank you for choosing Toyota of Des Moines!

January 14, 2024

Phone a lot when calling but good service Phone rang a lot when I tried to call in for questions but service was fine More

by STUEKERE
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Madison
Jan 15, 2024 -

Toyota of Des Moines responded

Thank you for giving us a good rating! We think you made an excellent choice, and we thank you again for choosing to work with us at Toyota of Des Moines. We are always here if you need anything else!

January 14, 2024

Quick and efficient Simple routine oil change that was paid for when I purchased my truck 3 years ago. No special skills required. More

by RBrown314
Recommend Dealer
Yes
Jan 15, 2024 -

Toyota of Des Moines responded

A sincere thank you for your kind words and for us giving the opportunity to serve you. We are grateful for your loyalty to Toyota of Des Moines. All the staff will continue to work hard to provide great customer service for each visit.

January 13, 2024

Great! It was quick service and no problems. I have nothing more to say! Done More

by NURSEONAMISSION57
Recommend Dealer
Yes
Employees Worked With
Travis Bergeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Bergeson
Jan 15, 2024 -

Toyota of Des Moines responded

Thank you for this wonderful review! Your loyalty is very much appreciated. Our service team at Toyota of Des Moines are thankful for customers like you! Come again soon!

January 13, 2024

Service advisor was knowledgeable. Everything went well. Had a coupon and that was welcomed. Thanks! More

by cortneyweaver228
Recommend Dealer
Yes
Jan 15, 2024 -

Toyota of Des Moines responded

Thank you for the five-star rating! Please let us know if we can help you with anything else. Thank you for choosing Toyota of Des Moines!

January 13, 2024

Did Good job, and quickly They were able to get the car done way in advance of the estimated time More

by DAVEFRANKLINAUTO
Recommend Dealer
Yes
Jan 15, 2024 -

Toyota of Des Moines responded

We appreciate the feedback. It was our pleasure to work with you, and we look forward to seeing you again at Toyota of Des Moines in the future!

January 13, 2024

Fast and efficient Got in and got out quickly. No issues with vehicle. Like the car wash coupon More

by joshvh78
Recommend Dealer
Yes
Employees Worked With
Travis Bergeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Bergeson
Jan 15, 2024 -

Toyota of Des Moines responded

We appreciate the feedback. It was our pleasure to work with you, and we look forward to seeing you again at Toyota of Des Moines in the future!

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