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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,675 Reviews

3,675 Reviews of Toyota of Des Moines - Service Center

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July 05, 2025

Very nice to have car picked up. Very nice people. Service is great and keep us informed. I don't V really like this car however. More

by JUDYJUDYHAYES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2025

Great service. .. decent price I went to have my oil changed and experienced great service at a decent price More

by SHEISER87
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabe Naylor
July 05, 2025

Friendly. Professional and timely. Waiting room was well stocked and comfortable. Restrooms clean. Staff kept us well informed. More

by rdslm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2025

It has been quite the pleasant experience having my new tundra serviced at your dealership. You’re salesman kind of blew it when he tried to sell me the truck (sorry, but true), but your service will keep More

by You guys ask for a lot here
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gordon Beecham
2.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2025

Hubcap fell off after I left parking lot cause your service team didn’t reinstall it correctly Nobody proceeded to call me when new one arrived cause nobody ordered one We hadn’t used Toyota of DSM More

by jennyschulze23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brock Grim
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2025

Well oiled machine. Super smooth to pull up, very comfortable and welcoming inside. Treated myself to a coffee and a donut and by the time I was done it was ready to go. More

by Drewwilson49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2025

It took a bit of time just to get my car checked in. Didn’t really have much of a verbal review of my car’s condition. They moved my seat out of position too which was annoying and turned off my A/C. More

by munderpsych
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know
July 04, 2025

My car broke down while on vacation. They got me in as soon as they took the scheduled appointments. I was able to get on the road the next day. . More

by oneschoeon
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Ian Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2025

The dealership was quick and efficient. No problems. Since it was just an oil change and tire rotation, there wasn’t much to discuss. I do think you change too much for that simple job. More

by JRHANLIN23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2025

We've been buying cars and coming for service at Toyota of Des Moines for a good 25 years. The service has always been great--done well, professional, a lot of peace of mind! Thank you! More

by driver
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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