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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,365 Reviews

3,365 Reviews of Toyota of Des Moines - Service Center

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April 25, 2025

I've been a Toyota customer for over 25 years. Everyone I've worked with has been very good. Justin Madison stands out as TOPS!!! More

by aijaiowa
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Madison
April 25, 2025

Everything worked out fine and people were competent and friendly I was very pleased and will continue to do business with them More

by Herbsautoworks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

Service was on time and professional. The facility was exceptionally clean at check in, thank you. More

by Cinmom05
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabe Naylor
April 24, 2025

How many times must I say this? Oil change and tire rotation done satisfactorily. Was told my 16-month-old battery was toast. I decided to wait on that. Later, Interstate Battery te More

by letters2lauers
Recommend Dealer
Yes
Employees Worked With
Daniel
April 24, 2025

I phoned for an appointment, and to my surprise I was told I could get in the next day. Before I could have a 3 week wait time. More

by B Harland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who
April 24, 2025

I had great help from the gentleman who brought out my paperwork and he also helped by talking to my husband. Thank You! More

by bonnie26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex??
April 24, 2025

The Toyota dealership got my RAV4 in for service almost immediately when my battery was dead. We were very grateful… More

by JOHNPAULJ77
Recommend Dealer
Yes
Employees Worked With
Travis Bergeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Bergeson
April 24, 2025

Great service and eye towards saving money on repairs. I appreciate their efforts in getting to the car in short order. More

by DMCBRIDE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

Always friendly and the service is very quick. I have no complaints and would recommend it to anyone. More

by mrhawk46
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Wagner
April 24, 2025

They had the car ready when they said when it would be done. The check in was fast and easy. More

by ANNMVANSANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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