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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,419 Reviews

3,419 Reviews of Toyota of Des Moines - Service Center

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November 04, 2024

They fixed my car quickly and had good communication about the problem It was easy to leave and get my car More

by Ruth.conlin
Recommend Dealer
Yes
Employees Worked With
Chris
November 03, 2024

Buenas gente hamables café y donas exelente rápido servicio Ian un buen vendedor de carros y siempre al pendiente cuando nos ve More

by VANIAIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2024

Warm friendly atmosphere with great service. Explained details of service to my level of understanding! More

by janease
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2024

They are always very courteous and make me feel special. I drop off and they take to work while my car is being worked on. Then they come pick me up when it is done. More

by JGCRUZER1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2024

The dealership had a great friendly experience. They helped with great clarity and kindness overall great. More

by SUKRAI58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2024

Per my usual comment the sales department and general manager, Chad, who has by far the worst customer service I’ve ever seen are less than desirable. However,, Toyota’s service is the best service depa More

by WILLIAMMAHONII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2024

Good communication. Quick and hassle free service. Thank you for the donuts and hot chocolate too. Thank you. More

by Joyce Pingel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2024

Excellent service! We’ve always received excellent service from the Toyota Service Center for maintenance for our cars! Thank you! More

by GINABLAYLOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2024

I don't have complaint about the people there. Since l bought my carin 2019 I have take my car there and people have been very nice! More

by rosa rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2024

As always, the service and the people were terrific! I will continue to use Toyota of Des Moines to service my Prius V. More

by Lizabeth59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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