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Toyota of Downtown L.A.

Los Angeles, CA

Overview
Employees
Reviews
Vehicles
4.7
1,856 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,856 reviews

July 29, 2022

Joah Kim gracias por ayudarme con mi carro no terminaría de agradecerte todo lo que me ayudaste eres súper amable dios te bendiga More

by Iliana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joao Kim
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Aug 01, 2022 -

Toyota of Downtown L.A. responded

Apreciamos sus amables comentarios. ¡Esperamos verle de nuevo en un cercano futuro! Sincerely, The Toyota of Downtown LA Team

July 29, 2022

All stuff was really so kind of person, I really appreciate for everything.they also had responsibility to teach and training me everything, thank you 🙏 More

by msadymn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mett, Havyar
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Aug 02, 2022 -

Toyota of Downtown L.A. responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Toyota of Downtown LA Team

Aug 02, 2022 -

msadymn responded

I’m really happy with Toyota of Downtown LA team, I appreciate for everything, thank you so much !!!

July 28, 2022

Treat customer better after car purchase not just when they want u to buy a car More

by Chavarria323
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Esperanza Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Herrera Rios
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martha , Erick Cordova
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Aug 01, 2022 -

Toyota of Downtown L.A. responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, The Toyota of Downtown LA Team

Aug 01, 2022 -

Chavarria323 responded

Im buying a 21000 dollar car and i almost got into a car accident the firts time i was told when i tow the car the they were going to repair the car and it was going to take 3 days well that was not the case i was call the next day by mr erick cordova i try to explain what i was told be assistan manager and this was his reply: Like I said, would you like to speak to him ? --Erick Cordova DTLA Toyota Never bather to answer the phone when i call now im stuck with a car that i dont feel safe and i was also never notified that the car was in 2 accident and the funny part is thats the side that the car is having issues and now the i signed the paper work now im getting the cold shoulder i when to toyota because i was refer by some that talk great about toyota but i have got the opposite service its a 21000 dollar car i shod have not been having any issues but no body is willing to help me.

July 28, 2022

Frankl and he’s staff did a great job explaining everything about the truck. They were very helpful thanks. More

by Gonza1227
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank in management
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Jul 29, 2022 -

Toyota of Downtown L.A. responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Toyota of Downtown LA Team

July 28, 2022

Great experience with Franklin and he’s staff explaining and showing me everything about the truck More

by Gonza1227
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franklin in sales department
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Jul 28, 2022 -

Gonza1227 responded

Yes they show me everything about the truck went over pairing up my phone and everything that has to do with the truck again just a great experience and I appreciate it thank you

Jul 28, 2022 -

Gonza1227 responded

Yes they show me everything about the truck went over pairing up my phone and everything that has to do with my truck with the truck again just a great experience and I appreciate it thank you

Jul 29, 2022 -

Toyota of Downtown L.A. responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Toyota of Downtown LA Team

July 28, 2022

Nice welcome and attentive. Sales rep was professional and made the sale process quick and easy. More

by shashimoto
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Li Suh
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Aug 01, 2022 -

Toyota of Downtown L.A. responded

Thank you for your wonderful feedback! Sincerely, The Toyota of Downtown LA Team

July 28, 2022

Exelent Customer Service Great People And Service too freindly and profesional staff what We Need !!! More

by Rubenflores7310
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Cokonis
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Aug 01, 2022 -

Toyota of Downtown L.A. responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Toyota of Downtown LA Team

July 26, 2022

Outstanding experience at Toyota of DTLA service department. Work completed ahead of schedule and at a great price! Thanks to service advisor Toni Hernandez. More

by ac83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toni Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2022 -

Toyota of Downtown L.A. responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

July 25, 2022

Jimmie Saucedo THANK YOU SO MUCH! Great customer service! Very professional and fast turn around More

by Laura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmie Saucedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 27, 2022 -

Toyota of Downtown L.A. responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

July 24, 2022

Excellent and quick service. I had to spend more than my budget allowed but they have Payments option lender More

by nelson orellana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Kamoshida
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 26, 2022 -

Toyota of Downtown L.A. responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

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