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Toyota of Downtown L.A.

Los Angeles, CA

Overview
Employees
Reviews
Vehicles
4.7
1,848 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,848 reviews

June 01, 2022

Good service on providing me what I was looking for. According to my budget. Thanks More

by RENENERIO89SS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcos Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2022 -

Toyota of Downtown L.A. responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Toyota of Downtown LA Team

May 31, 2022

From the moment you walk in to the second you’re finished the staff is very helpful More

by Cyruz77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Carmona
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Jun 02, 2022 -

Toyota of Downtown L.A. responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Toyota of Downtown LA Team

May 27, 2022

Got a great deal off my new Toyota and great customer service with all employees More

by Lopez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lopez
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May 27, 2022 -

Lopez responded

Keep doing what youre doing !

May 27, 2022

Great customer service and great energy felt comfortable going in and coming out was happy More

by FELIXGS187
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Esperanza Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I for got their names sorry
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Jun 01, 2022 -

Toyota of Downtown L.A. responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Toyota of Downtown LA Team

May 27, 2022

Great customer service easy place to access and parking good customer service great dealer h More

by MARINEM25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nano
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Jun 01, 2022 -

Toyota of Downtown L.A. responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Toyota of Downtown LA Team

May 26, 2022

I was very impressed with the efficiency of the Service staff, especially Vincent Dinh. He was courteous and friendly and very helpful with having my tire changed. I am a very happy customer! More

by rebeccagalvez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcos Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Dinh
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May 27, 2022 -

Toyota of Downtown L.A. responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

May 26, 2022

I came back to this dealer cause they gave me a great deal however this time I felt that support wasn't there and didn't treat me as they did in past 2 cars I bought there More

by Ed S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Anaya
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2022 -

Toyota of Downtown L.A. responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

May 25, 2022

The wait was long but Jacqueline H. was very nice and knowledgeable. She understood the problem i thought my car had. More

by Flower
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacqueline H
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May 26, 2022 -

Toyota of Downtown L.A. responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

May 21, 2022

I am a new owner of a Toyota Corolla and went in for my first service. Jackie Hercules was so helpful, kind and great service, very professional. I also talked with Jonathon who answered my questions about More

by Service
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jaqueline Hercules
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May 24, 2022 -

Toyota of Downtown L.A. responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

May 21, 2022

They were very helpful and quick getting me my car, thankful for the results you I love my new car More

by FRESQUESP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Esperanza Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aman Abraham
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May 24, 2022 -

Toyota of Downtown L.A. responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

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