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Toyota of Downtown L.A.

Los Angeles, CA

4.7
1,848 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,848 reviews

May 20, 2022

Fueron muy amables y atienden muy bien al cliente,salimos muy satisfechos porque encontramos lo que neceditabamos. More

by Mariaro1765
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Esperanza Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aman Abraham
May 24, 2022 -

Toyota of Downtown L.A. responded

Estamos dedicados a brindar un servicio al cliente de calidad en todas las áreas de nuestro concesionario. ¡Gracias por tomar el tiempo de notar esos esfuerzos y por dejar una evaluacion tan increíble! Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

May 19, 2022

The dealership is a blessing in disguise. Reflecting state of mind, precise itinerary rejecting everything that does not serve me. Toyota we are going places. More

by AchieveAfortune'
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Esperanza Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcos Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Arroyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Herrera Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tania and jason, Aman Abraham, Francisco Alvarado, Michael Briseno, Kenny Gutell
May 23, 2022 -

Toyota of Downtown L.A. responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

May 18, 2022

Great! Superb, on time and very professional. Car was perfect as always. Staff was amazing. More

by johnston_alec
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ji Suh, Peter Kim, Charlie
May 20, 2022 -

Toyota of Downtown L.A. responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

May 18, 2022

Everyone was very friendly and cooperative with me. Jason and Ben were awesome located downtown. More

by ALEXIS.WINCE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BEN, Jason
May 20, 2022 -

Toyota of Downtown L.A. responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

May 08, 2022

Was the worst experience I spend 4 hours for replacing a battery and the guy that helping me told me tha was nothing tha he can do for better service More

by Rgarj79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kim
May 10, 2022 -

Toyota of Downtown L.A. responded

Thank you for taking the time to share your recent experience at Toyota of Downtown L.A. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

May 07, 2022

Erick Cordova helped me a lot, and he is an asset to DTLA Toyota. Thanks again. More

by Amir.Monajem
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Cordova
May 10, 2022 -

Toyota of Downtown L.A. responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

May 05, 2022

I’m not happy with the attention or service provided for me at Toyota downtown because the person that attended me was not professional. I took my car to device at 5:54am and told me my car would be ready i More

by Jesus Perez
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Vincet Dinh
May 09, 2022 -

Toyota of Downtown L.A. responded

Jesus, we appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

May 05, 2022

Gent muy amable atienden muy bien al cliente yo no tengo ninguna queja para nada More

by Jcalzadilla3155
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank villatoro
May 09, 2022 -

Toyota of Downtown L.A. responded

¡Sus excelentes comentarios realmente nos alegraron el día! ¡Le agradecemos por adelantado por compartir su experiencia con otros! Si alguna vez necesita algo en el futuro, no dude en contactarnos. ¡Cuídese! Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

May 05, 2022

Estoy feliz porque me ayudaron con mi camioneta toyota es el mejor dealer buenos carros More

by MATEOLOPEZ062018
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tania gusman
May 09, 2022 -

Toyota of Downtown L.A. responded

Estamos dedicados a brindar un servicio al cliente de calidad en todas las áreas de nuestro concesionario. ¡Gracias por tomar el tiempo de notar esos esfuerzos y por dejar una evaluacion tan increíble! Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

May 05, 2022

Awesome! Helped me with the entire process of purchasing a car. The environment was welcoming More

by jjcastellon17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aman Abraham
May 09, 2022 -

Toyota of Downtown L.A. responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

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