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Toyota of Downtown L.A.

Los Angeles, CA

Overview
Employees
Reviews
Vehicles
4.7
1,852 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,852 reviews

December 18, 2021

Very helpful took their time and patience to get my car I was looking for. More

by Jamie Vega
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toni Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aman Abraham
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Dec 21, 2021 -

Toyota of Downtown L.A. responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

December 18, 2021

It was very Easy doing business with Toyota of downtown LA. People were not very pushy which I appreciate it. I bought a great new car and very happy with the service More

by MLRICKY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gentleman in Loan dept was excellent
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Dec 21, 2021 -

Toyota of Downtown L.A. responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

Dec 21, 2021 -

MLRICKY responded

I do need some some help understanding all the computer features of the car- can I just bring it in for assistance ? Lots of computer items I don’t understand Thx Mary

December 14, 2021

I'm very happy with the attention that I received when I bought my car thank you very much More

by ortizbrady62
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Herrera Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2021 -

Toyota of Downtown L.A. responded

We love hearing about customers that have a terrific experience at Toyota of Downtown L.A.. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

December 14, 2021

Jim is a good dealer with great patient. I really enjoy my car shopping in Toyota dtla More

by RUIJIEC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Esperanza Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aman Abraham, Jimmy Choi, Kenny Gutell
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Dec 16, 2021 -

Toyota of Downtown L.A. responded

Thank you for this amazing review! We really appreciate your business. Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

December 14, 2021

Perfect !!I don’t have west times in there. Good Perfect !! I don’t have west times in there. Good service. I’ll be back to Piter Kim !! More

by HOTELBOYS1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pitter Kim
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Dec 16, 2021 -

Toyota of Downtown L.A. responded

Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit! Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

December 11, 2021

This dealership help me finance my vehicle. I loved the service from the moment I walked in. Javier and Jorge really helped out and I left highly satisfied With my purchase. More

by Rojasjohn0726
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Aceves
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Dec 14, 2021 -

Toyota of Downtown L.A. responded

Thank you, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

December 11, 2021

Nice service, nice person Alex, estoy muy agradecido con toda la ayuda y explicación de todos More

by QUEVEDOEDUARDO31
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
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Dec 14, 2021 -

Toyota of Downtown L.A. responded

¡Gracias por dejarnos esta excelente evaluacion! Nos agrada saber que fuimos de gran ayuda durante su reciente visita con nosotros. Esperamos verlo en un cercano futuro ¡Cuídese! Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

December 10, 2021

I’m disappointed in the sales person that helped me at Toyota. I was there to service my Corolla that I have been having almost 2 years. I don’t understand why car dealerships are so eager to buy your car More

by MsTiffany
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Anaya
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryanw, Jimmy Choi, Roger Omine
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Dec 10, 2021 -

MsTiffany responded

Typo…and then offered Me another car that had low mikes but other issues as I drive it.

Dec 14, 2021 -

Toyota of Downtown L.A. responded

We’ve received your comments and are reviewing your feedback with our team. Please reach out to us directly as soon as possible so we can discuss your experience.

December 09, 2021

Maria Arroyo is a pleasure to deal with. She is professional, efficient and very pleasant. More

by ellenbradley18
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marcos Aguilar is wonderful to deal with. He is highly professional and very knowledgeable.
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Dec 13, 2021 -

Toyota of Downtown L.A. responded

Thank you for taking the time to write this review. We are pleased to hear that Maria was able to provide an efficient and overall positive experience. Please come see us for any future needs. We hope to be of service to you again in the future. Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

December 08, 2021

The Lady was look did not have enough experience about the cars!!! I will like meet a Better customer service!!! More

by ANGELELLEN77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aman Abraham
Report | Print
Dec 09, 2021 -

Toyota of Downtown L.A. responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

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