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Toyota of Downtown L.A.

Los Angeles, CA

4.6
1,722 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,722 reviews

October 23, 2023

I was asking questions about my vehicle and Mr. Anaya wouldn’t look at me. He was just staring at his computer and I was asking questions. It really pissed me off so I denied the service because of More

by Carlos T.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Anaya
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2023 -

Toyota of Downtown L.A. responded

I’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so we can discuss your experience and learn more. I look forward to hearing from you. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554

October 21, 2023

Loved this dealership! So organized and they have a variety of cars in stock. Wilson the salesperson who helped was really friendly and knowledgeable. Overall I had a great More

by JPAXTOR7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wilson Barrios
Oct 24, 2023 -

Toyota of Downtown L.A. responded

Thank you very much for taking the time to leave us a great review! I am pleased to hear about your great experience at Toyota of Downtown L.A.! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Toyota of Downtown LA Team

October 21, 2023

9 Exelent job love toyota if I have get another car I will get toyota central More

by edwin.carpio4la
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro sales
Oct 24, 2023 -

Toyota of Downtown L.A. responded

We appreciate you for letting others know about your experience, Edwin! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Toyota of Downtown LA Team

October 21, 2023

Awesome teamwork on display. Always engaging, informative, and provide quality work. This dealership has worked with me from buying, through maintenance, and beyond. More

by Josecarcamo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Arroyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Kamoshida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose "Fernando" Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Toyota of Downtown L.A. responded

Thank you so much for taking the time to share your feedback with us, Jose! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Toyota of Downtown LA Team

October 20, 2023

The dealership is clean and staffed well despite this being a high traffic location with many cars daily. Gary K. is an incredibly professional and efficient service provider, I don't trust my car with a More

by torib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Kamoshida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Toyota of Downtown L.A. responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554

October 19, 2023

Mr Ji suh, Mr Peter Kim is the best sales I have been dealing with them for many years Venza is the best More

by CINDYMOON123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ji suh peter kim
Oct 23, 2023 -

Toyota of Downtown L.A. responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay them to the team. Take care and have a great day, Cindy. Sincerely, The Toyota of Downtown LA Team

October 17, 2023

Excelente atención del vendedor Franklin Villatoro. Dio muy buena explicación y nos ayudó bastante. Estamos muy agradecidos con Frank. Es un excelente vendedor. More

by Irsa Rivera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franklin Villatoro
Oct 19, 2023 -

Toyota of Downtown L.A. responded

¡Gracias por dejarnos esta excelente evaluacion, Irsa! Nos agrada saber que fuimos de gran ayuda durante su reciente visita con nosotros. Esperamos verlo en un cercano futuro ¡Cuídese! Sincerely, The Toyota of Downtown LA Team

October 17, 2023

Alex was professional, friendly and couteous. Good job Alex! Looking forward to future serbice st DTLA! More

by Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

Toyota of Downtown L.A. responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay them to the team. Take care and have a great day, Ann. Sincerely, The Toyota of Downtown LA Team

October 15, 2023

I live in Gardena and I choose to come to this Toyota because I feel at home and the service is great! More

by vivimarinely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmie Saucedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

Toyota of Downtown L.A. responded

Vivi, thank you for the wonderful review and for traveling to Toyota of Downtown L.A. from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Sincerely, The Toyota of Downtown LA Team

October 14, 2023

Such a great experience! I recommend Ned and Denise. I would go back for my next car. More

by STEPH
Recommend Dealer
Yes
Employees Worked With
Denise and Ned
Oct 17, 2023 -

Toyota of Downtown L.A. responded

Steph, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Toyota of Downtown LA Team

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