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Toyota of Downtown L.A.

Los Angeles, CA

4.7
1,839 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,839 reviews

November 20, 2023

Experience was good. Issues and concerns were addressed. Nice and Friendly. I am happy with my lease. More

by yassiroya
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Richard Silva
Nov 21, 2023 -

Toyota of Downtown L.A. responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Toyota of Downtown LA Team

November 19, 2023

Very bad experience with every one who helped us! Very bad costumer service very disappointed and mad at service More

by Oscar ponce
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Wilson and his manager a lady with dark long hair
Nov 21, 2023 -

Toyota of Downtown L.A. responded

Oscar, your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, The Toyota of Downtown LA Team

November 15, 2023

I was helped and greeted when I walked in & was helped with moving everything in my old car to my new car More

by Jesssicaaastarr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julio Castellon
Nov 16, 2023 -

Toyota of Downtown L.A. responded

We appreciate you for letting others know about your experience, Jesssica! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Toyota of Downtown LA Team

November 14, 2023

Kevin was amazing, help me find what I was looking for. Jonathan the sales manager was also very helpful, this is the second time he’s helped us purchase a new car!! Thank you Toyota of Downtown 🙏🏼 More

by Bernadette Berni
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Velazquez
Nov 16, 2023 -

Toyota of Downtown L.A. responded

Thank you for leaving us this great review, Bernadette. We are very happy to hear that we could provide you with a second car-buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, The Toyota of Downtown LA Team

November 12, 2023

Good service, nice people, good customer service, they were very helpful with us, they’ve helped us a lot More

by Leonar Ramirez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joana
Nov 14, 2023 -

Toyota of Downtown L.A. responded

We appreciate you for letting others know about your experience, Leonar! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Toyota of Downtown LA Team

November 11, 2023

For there being a whole bunch wrong with my car, I absolutely had a great experience. I had an 8am appointment and I was greeted by Maria. She was so helpful and made me feel at ease. She answered all More

by Madalynne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Arroyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2023 -

Madalynne responded

👍🏽

Nov 14, 2023 -

Toyota of Downtown L.A. responded

Thank you for sharing your experience with us, Madalynne! Our staff works hard to make sure our clients have all the information they need to feel comfortable and at ease. I am happy to hear that your experience reflects that dedication. Please do not hesitate to reach out to me if you have any questions or need anything in the future. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554

November 10, 2023

Very kind and helpful! They were very detailed and patient when explaining out payments and viewing cars. They have good customer service. Also, finance department was very More

by ARRIOJAAVALOS
Recommend Dealer
Yes
Employees Worked With
Wilson & Tania
Nov 14, 2023 -

Toyota of Downtown L.A. responded

Thank you for leaving us this great review, Arrio! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Toyota of Downtown LA Team

November 06, 2023

Very friendly and helpful. Gave us the best deal (in my opinion) and made it quick since we were short on time More

by Sajnanih
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I didn’t see pictures of the 2 gentlemen who helped us
Nov 08, 2023 -

Toyota of Downtown L.A. responded

Thank you for leaving us this great review, Sajnanih! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Toyota of Downtown LA Team

November 05, 2023

Good customer service, very nice people and they where able to help us get our cars. More

by vasquezmaritza2721
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katherine Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Esperanza Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Arroyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Pelayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Villalta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yeni Escalante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ervin Castellanos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olga Ulin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Toyota of Downtown L.A. responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Toyota of Downtown LA Team

November 04, 2023

Abraham was very professional and pleasant. I didn't wait long for my car. Thanks More

by kim.m.thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Toyota of Downtown L.A. responded

Thank you so much for taking time out of your day to share your experience with everyone, Kim. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554

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