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Toyota of Downtown L.A.

Los Angeles, CA

4.7
1,839 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,839 reviews

October 27, 2023

His customer service is top notch ! I wholeheartedly appreciate his support and care of my car and educating me on my car. This location overall has my whole heart. Jonathan was so plea More

by Sonia617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Arroyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Lopez Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2023 -

Toyota of Downtown L.A. responded

Thanks for this awesome review, Sonia! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, The Toyota of Downtown LA Team

October 26, 2023

Maria provided me with The best service possible, thank you maria for your help. I wish there were more maria like you. More

by Carlosm22000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Arroyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Toyota of Downtown L.A. responded

Carlos, thank you for taking the time to share your kind feedback about Maria. Each employee is a valued member of the Toyota of Downtown L.A. team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Toyota of Downtown LA Team

October 26, 2023

I arrived at 10:45 and my appointment was at 11 am and I left at 3:20 in the afternoon, every time you wait longer for your car, yesterday I went, it's absurd, it takes a long time, they must do something, More

by orellanaamerica2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angel Soriano
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ángel Soriano
Oct 30, 2023 -

Toyota of Downtown L.A. responded

Orellana, your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554

October 25, 2023

Me atendieron muy bien ami esposo y ami el vendedor estubo excelente muchas gracias aned More

by gloriankbd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vendedor ned
Oct 26, 2023 -

Toyota of Downtown L.A. responded

Apreciamos sus amables comentarios. ¡Esperamos verle de nuevo en un cercano futuro! Sincerely, The Toyota of Downtown LA Team

October 24, 2023

Really happy with my purchase and the help we had…. Mr. Julio was very patient and friendly when he showed us the vehicles we were interested in. Plus he made sure we were happy and encouraged us to dri More

by Eugeniaadonia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julio
Oct 26, 2023 -

Toyota of Downtown L.A. responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Toyota of Downtown LA Team

October 23, 2023

I was asking questions about my vehicle and Mr. Anaya wouldn’t look at me. He was just staring at his computer and I was asking questions. It really pissed me off so I denied the service because of More

by Carlos T.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Anaya
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2023 -

Toyota of Downtown L.A. responded

I’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so we can discuss your experience and learn more. I look forward to hearing from you. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554

October 22, 2023

9 Exelent job love toyota if I have get another car I will get toyota central More

by edwin.carpio4la
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro sales
Oct 24, 2023 -

Toyota of Downtown L.A. responded

We appreciate you for letting others know about your experience, Edwin! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Toyota of Downtown LA Team

October 21, 2023

Loved this dealership! So organized and they have a variety of cars in stock. Wilson the salesperson who helped was really friendly and knowledgeable. Overall I had a great More

by JPAXTOR7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wilson Barrios
Oct 24, 2023 -

Toyota of Downtown L.A. responded

Thank you very much for taking the time to leave us a great review! I am pleased to hear about your great experience at Toyota of Downtown L.A.! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Toyota of Downtown LA Team

October 21, 2023

Awesome teamwork on display. Always engaging, informative, and provide quality work. This dealership has worked with me from buying, through maintenance, and beyond. More

by Josecarcamo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Arroyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Kamoshida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose "Fernando" Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Toyota of Downtown L.A. responded

Thank you so much for taking the time to share your feedback with us, Jose! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Toyota of Downtown LA Team

October 20, 2023

The dealership is clean and staffed well despite this being a high traffic location with many cars daily. Gary K. is an incredibly professional and efficient service provider, I don't trust my car with a More

by torib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Kamoshida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Toyota of Downtown L.A. responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554

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