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Toyota of Downtown L.A.

Los Angeles, CA

4.7
1,839 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,840 reviews

October 13, 2023

Very pleasant and helpful especially Jessica and Oscar with my purchased. Thank you for everything. More

by Alma RN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica and Oscar
Oct 17, 2023 -

Toyota of Downtown L.A. responded

Thank you for leaving us this great review, Alma! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Toyota of Downtown LA Team

October 13, 2023

Good service , treated very nicely. Advice on everything that was done to my car and for future services. More

by Raquel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Kamoshida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

Toyota of Downtown L.A. responded

I appreciate you for letting others know about your experience, Raquel! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554

October 11, 2023

My experience at this dealership on 10/7/23 was good and the outcome was very good. They have knowledgeable service advisors that help you with your car issues and make sure your questions are answered. I’m More

by egalvarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmie Saucedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Xitumul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Sapalicio
Oct 12, 2023 -

Toyota of Downtown L.A. responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554

October 10, 2023

Very helpful caring and willing to go the extra mile. genuine and concerned about resolving my concerns. very good communication . a very good experience to take my car to toyota of downtown More

by kicroks86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Lopez Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Toyota of Downtown L.A. responded

At Toyota of Downtown L.A., our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, The Toyota of Downtown LA Team

Oct 12, 2023 -

kicroks86 responded

absolutely be going back, Johnathan and his team really out did themselves. well deserved keep up the good work downtown toyota

October 09, 2023

Toyota of DTLA is on it, great pricing and customer service, always keeping me in the loop. Jon was friendly and helpful More

by rsilva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Arroyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmie Saucedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Lopez Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Guzman Palacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Soriano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olga Ulin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2023 -

Toyota of Downtown L.A. responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Toyota of Downtown LA Team

October 08, 2023

Xiomara and Carla are excellent. I called and got Xiomara in the phone. 30 min later I went to the store and purchased my car. Extremely happy. More

by HamidA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xiomara, Carla
Oct 10, 2023 -

Toyota of Downtown L.A. responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and I hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you, Hamid. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554

October 08, 2023

Excellent customer service very fast and not a long way and they keep you up-to-date about the whole process of your car getting repaired More

by jones.aaron621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Arroyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2023 -

Toyota of Downtown L.A. responded

Thank you for your positive review, Jones! I am so glad to hear that you had a great experience with us. We strive to provide the best outcome and appreciate your feedback. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554

October 05, 2023

Everything was ok. Angel was very kind and told me about my car. I hope to see him next time. More

by raulwaters17
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Soriano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwayne Harris
Oct 09, 2023 -

Toyota of Downtown L.A. responded

Raul, thank you for taking the time to share your kind feedback about Angel. Each employee is a valued member of the Toyota of Downtown L.A. team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Toyota of Downtown LA Team

October 04, 2023

Buen servicio y muy amables con los clientes todo muy bien explicado para que todo fuera min blown entendido More

by SICAL33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank
Oct 06, 2023 -

Toyota of Downtown L.A. responded

Apreciamos sus amables comentarios. ¡Esperamos verle de nuevo en un cercano futuro! Sincerely, The Toyota of Downtown LA Team

October 04, 2023

Excellent customer service and support, explained everything perfectly and detailed, he suggested to change my brakes at time and oil change More

by Sergio lerma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Lopez Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Toyota of Downtown L.A. responded

I appreciate you for letting others know about your experience, Sergio! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554

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