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Toyota of Downtown L.A.

Los Angeles, CA

4.7
1,839 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,839 reviews

September 20, 2023

Thank you Abraham for taking care of my Toyota Corolla today in his first 5,000 Miles maintenance, you were very helpful providing all the information and the process. Thank you More

by moisescarranz071
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose "Fernando" Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Toyota of Downtown L.A. responded

I appreciate you for letting others know about your experience, Moises! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554

September 19, 2023

Martha Guzman was great she’s a great sales person I am very happy with my truck More

by olivergarcia27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martha Guzman
Sep 21, 2023 -

Toyota of Downtown L.A. responded

We appreciate you for letting others know about your experience, Oliver! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Toyota of Downtown LA Team

September 19, 2023

Nos atendieron muy bien el personal es muy amable me sentí feliz por la compre en ese dealer More

by Sgomezhernandez206
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Vazquez
Sep 21, 2023 -

Toyota of Downtown L.A. responded

Estamos dedicados a brindar un servicio al cliente de calidad en todas las áreas de nuestro concesionario, Sgomezhernandez206. ¡Gracias por tomar el tiempo de notar esos esfuerzos y por dejar una evaluacion tan increíble! Sincaramente, The Toyota of Downtown LA Team

September 18, 2023

A great dealership and great employees, we have purchased 5 cars from this dealership and every time was a great experience, they really go the extra yard to put you into a new car or truck, working with y More

by hvacinstaller37
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro, the salesman is just a great person to work with on your purchase, he was very professional every step of the way!
Sep 20, 2023 -

Toyota of Downtown L.A. responded

It was a pleasure to read about your fifth car-buying experience at Toyota of Downtown L.A. Congratulations on your new ride! Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know our team provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Sincerely, The Toyota of Downtown LA Team

September 17, 2023

Definitely a better experience than my last visit. Kept me updated during and after diagnosis. More

by Awu Sweety
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Lopez Camacho
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2023 -

Toyota of Downtown L.A. responded

Thanks for the kudos. It is gratifying to hear that you were kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554

September 17, 2023

Martha G really helped me decide what car I wanted. She made me a happy and satisfied customer, because of her I will be returning for a Tacoma once the Camry is paid off. More

by Anthony21ahs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martha G
Sep 19, 2023 -

Toyota of Downtown L.A. responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you, Anthony. Sincerely, The Toyota of Downtown LA Team

September 17, 2023

Very clean well respected helping workers hard working employees didn't have to wait to long very satisfied with the service and the Alex address me So Thank you More

by Marievjohnson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2023 -

Toyota of Downtown L.A. responded

Marie, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Toyota of Downtown LA Team

September 15, 2023

Angel was really helpful and he explained everything really cleared to me it was my first time doing a car service at toyota and helped me alot thank you. More

by Glendy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose "Fernando" Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leonel Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Soriano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Ureno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Toyota of Downtown L.A. responded

Thank you for leaving us this great review, Glendy! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554

September 14, 2023

Me ayudo mucho en todo. Le agradezco por toda su ayuda. El es buen trabajador para Toyota. More

by Elvira Tovar De Guerra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toni Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Toyota of Downtown L.A. responded

¡Gracias por dejarnos esta excelente evaluacion, Elvira! Nos agrada saber que fuimos de gran ayuda durante su reciente visita con nosotros. Esperamos verlo en un cercano futuro ¡Cuídese! Sincerely, The Toyota of Downtown LA Team

September 14, 2023

Clean and willing to help customers get approved for a new or used vehicle. My sales rep was very knowledgeable More

by Wil Arias
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Arias and Martha
Sep 18, 2023 -

Toyota of Downtown L.A. responded

Thank you for your wonderful feedback, Wil. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Toyota of Downtown LA Team

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