Toyota of Downtown L.A.

9 Exelent job love toyota if I have get another car I will get toyota central will get toyota central More

Loved this dealership! So organized and they have a variety of cars in stock. Wilson the salesperson who helped was really friendly and knowledgeable. Overall I had a great So organized and they have a variety of cars in stock. Wilson the salesperson who helped was really friendly and knowledgeable. Overall I had a great experience. More

Awesome teamwork on display. Always engaging, informative, and provide quality work. This dealership has worked with me from buying, through maintenance, and beyond. Always engaging, informative, and provide quality work. This dealership has worked with me from buying, through maintenance, and beyond. More

The dealership is clean and staffed well despite this being a high traffic location with many cars daily. Gary K. is an incredibly professional and efficient service provider, I don't trust my car with a being a high traffic location with many cars daily. Gary K. is an incredibly professional and efficient service provider, I don't trust my car with anyone else! More

Mr Ji suh, Mr Peter Kim is the best sales I have been dealing with them for many years Venza is the best dealing with them for many years Venza is the best More

Excelente atención del vendedor Franklin Villatoro. Dio muy buena explicación y nos ayudó bastante. Estamos muy agradecidos con Frank. Es un excelente vendedor. Dio muy buena explicación y nos ayudó bastante. Estamos muy agradecidos con Frank. Es un excelente vendedor. More

Alex was professional, friendly and couteous. Good job Alex! Looking forward to future serbice st DTLA! Good job Alex! Looking forward to future serbice st DTLA! More

I live in Gardena and I choose to come to this Toyota because I feel at home and the service is great! because I feel at home and the service is great! More

Made an appointment to get my 04 prius diagnosed because of check engine light. I dropped the car and the advisor told me he would call me in an hour. He did not call me at all that day but I decided to giv of check engine light. I dropped the car and the advisor told me he would call me in an hour. He did not call me at all that day but I decided to give it until the following morning. I DID get a call from Toyota but it was from a sales person, not a service advisor or technician. I was like, yeah I'll wait till I get a diagnosis before I buy a whole new car, thanks. After that, I called the service department and it was extremely difficult to get anyone on the phone but when I did they told me that it was my service advisors day off. So we asked if there was any information on the car and after a lot of wrangling the woman on the phone read us some of the notes and said another technician could take it over but because they needed further investigation it would cost 600 instead of 215 which we declined. I got another call from the sales department though. The next morning I got a text from the original advisor and he just said " I have an update." Then he told me the hybrid battery needed replaced and it would be 4k. I declined, paid 215 dollars and picked the car up. Could have been worse but if you don't have staff to do the work just don't even schedule the appointment. Then there was just no communication. Also the attempt to get me to pay another 400 dollars to tell me that seemed a bit scammy. I had gotten service here before and had better experiences. Also, when I went to pay for the diagnosis I mentioned to the cashier that it said 180 on the website. I was fine paying the extra just maybe update it on the website. And of course, she got defensive. Now that I'm in the market for a new car, guess where I'm not going to buy from? What a mess More

Such a great experience! I recommend Ned and Denise. I would go back for my next car. I recommend Ned and Denise. I would go back for my next car. More