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Toyota of Downtown L.A.

Los Angeles, CA

Overview
Employees
Reviews
Vehicles
4.7
1,839 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,839 reviews

July 29, 2023

Carla the manager was amazing made me feel comfortable and made the deal happen! Very plaesed More

by Almbros
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince
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Aug 01, 2023 -

Toyota of Downtown L.A. responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Toyota of Downtown LA Team

July 28, 2023

Alex was very helpful in letting me know what maintenance my car needed and the price. He answers your questions in a very informative manner and in general, just makes you feel comfortable. Getting your car More

by rebeccagalvez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2023 -

Toyota of Downtown L.A. responded

Thank you for writing this amazing review for our team, Rebecca! I always appreciate customer feedback, and I am pleased to hear that our team provided a comfortable and welcoming visit. I hope to earn the opportunity to work with you again in the future. Please let me know if you have any questions. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

July 28, 2023

Ok me marcel Valencia was excellent, he helped me clear all my questions with great professionalism and really good attitude, Mr Wulber was also really polite and was really patient with me, thank you for More

by Alejandro padilla
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wulber and Marcel
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Aug 01, 2023 -

Toyota of Downtown L.A. responded

Thank you for leaving us this review, Alejandro. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, The Toyota of Downtown LA Team

July 28, 2023

Staff were friendly and helpful. I am a happy client and satisfied with their customer service. More

by Ann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Carmona and Esther zhang
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Aug 01, 2023 -

Toyota of Downtown L.A. responded

Ann, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Toyota of Downtown LA Team

July 28, 2023

Es el peor servicio que tenido Carlos es la peor persona la verdad asta me discrimino ya no me dan ganas de volver hacer los servicio con ustedes 😡 More

by aparicio00789
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maria Arroyo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Pelayo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jose "Fernando" Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leonel Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olga Ulin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwayne Harris, Ricardo Rivas
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Aug 03, 2023 -

Toyota of Downtown L.A. responded

We acknowledge your review and are currently looking into the events you’ve detailed.

July 27, 2023

Gary gets straight to the point and will help you with any problems you have! More

by victorperez1730
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Kamoshida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Pelayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2023 -

Toyota of Downtown L.A. responded

We appreciate you for letting others know about your experience, Victor! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Toyota of Downtown LA Team

July 27, 2023

Thank you for the video updates for the detailed information and updates on my vehicles brakes and suspension you are very knowledgeable More

by Chikalitravieso2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2023 -

Toyota of Downtown L.A. responded

Thanks for the kudos. It is gratifying to hear that you were kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

July 26, 2023

Jimmie was attentive and explained what was done to my vehicle. He was helpful during the oil change process. More

by GomezS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmie Saucedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2023 -

Toyota of Downtown L.A. responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

July 26, 2023

Maravilloso excelente buena atención superaron mis expectativas es segunda vez que los uso para mi carro nuevo More

by Mario Vannucci
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Felipe Godinez
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Jul 28, 2023 -

Toyota of Downtown L.A. responded

Muchas gracias, que tenga un día exelente! Sinceramente, The Toyota of Downtown LA Team

July 25, 2023

Great customer service. I don’t see any problem I appreciate it. thank you so much. More

by Gaspadin27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sorry, I don’t remember her name? but she was female who take care of me, and I like her.
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Jul 26, 2023 -

Toyota of Downtown L.A. responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay them to the team. Take care and have a great day. Sincerely, The Toyota of Downtown LA Team

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