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Toyota of Downtown L.A.

Los Angeles, CA

Overview
Employees
Reviews
Vehicles
4.6
1,953 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,953 reviews

October 05, 2023

Everything was ok. Angel was very kind and told me about my car. I hope to see him next time. More

by raulwaters17
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Soriano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwayne Harris
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Oct 09, 2023 -

Toyota of Downtown L.A. responded

Raul, thank you for taking the time to share your kind feedback about Angel. Each employee is a valued member of the Toyota of Downtown L.A. team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Toyota of Downtown LA Team

October 04, 2023

Excellent customer service and support, explained everything perfectly and detailed, he suggested to change my brakes at time and oil change More

by Sergio lerma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Lopez Camacho
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Oct 06, 2023 -

Toyota of Downtown L.A. responded

I appreciate you for letting others know about your experience, Sergio! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554

October 04, 2023

Buen servicio y muy amables con los clientes todo muy bien explicado para que todo fuera min blown entendido More

by SICAL33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank
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Oct 06, 2023 -

Toyota of Downtown L.A. responded

Apreciamos sus amables comentarios. ¡Esperamos verle de nuevo en un cercano futuro! Sincerely, The Toyota of Downtown LA Team

October 02, 2023

Jonathan is great every time I go and get service he always helps me with my vehicle. More

by Anny_Davila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Lopez Camacho
Report | Print
Oct 04, 2023 -

Toyota of Downtown L.A. responded

Thank you for leaving us this great review, Anny! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Toyota of Downtown LA Team

October 02, 2023

Dealership was very organized and staff was very friendly. No complaints about them at all! More

by alissa0303
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martha Guzman
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Oct 04, 2023 -

Toyota of Downtown L.A. responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience. It was truly a pleasure working with you, Alissa. Sincerely, The Toyota of Downtown LA Team

October 02, 2023

Didn’t have much of variety from used cars. Salesman Jorge was great at assisting More

by Theresa M.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salesman Jorge, Financial forgot her name
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Oct 04, 2023 -

Toyota of Downtown L.A. responded

Thank you for the great feedback, Theresa! We appreciate hearing all your comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, The Toyota of Downtown LA Team

October 01, 2023

We used to come here for service about 3 or 4 years ago and we r back and the service and professionalism of the staff is even better now and very detailed love it and with the video they send you even bet More

by jackarias39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toni Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Toni Hernandez
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Oct 03, 2023 -

Toyota of Downtown L.A. responded

Thank you so much for taking time out of your day to share your experience with everyone, Jack. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554

October 01, 2023

Very nice and friendly staff. Eduardo was informative and helpful throughout the process. I would recommend. More

by Cleo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2023 -

Toyota of Downtown L.A. responded

We really appreciate the kind recommendation, Cleo. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Sincerely, The Toyota of Downtown LA Team

October 01, 2023

I want to say that when I first came in to Toyota of downtown Los Angeles I came a cross Ricardo the sales person and he showed me the numbers and was really patient and on top of that explained everyth More

by Jacob Manzano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Ramos Abilene salad
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Oct 03, 2023 -

Toyota of Downtown L.A. responded

We appreciate you for letting others know about your experience, Jacob! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Toyota of Downtown LA Team

October 01, 2023

Alex has been very helpful when it comes on helping me in all matters of my vehicle. More

by Ana Quintanilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Arroyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2023 -

Toyota of Downtown L.A. responded

Thank you for leaving us this great review, Ana! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Toyota of Downtown LA Team

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