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Toyota of Downtown L.A.

Los Angeles, CA

Overview
Employees
Reviews
Vehicles
4.6
1,953 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,953 reviews

September 30, 2023

They were very helpful nice and courteous. We were very happy to buy a car with them. More

by abigailrlb@aol.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Arroyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2023 -

Toyota of Downtown L.A. responded

Hi Abigail, and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! We appreciate your business! Sincerely, The Toyota of Downtown LA Team

September 30, 2023

Vince helped me out with exactly what I wanted and needed. He was also very keen with updating me on status of delivery! Would recommend. More

by arvenenueva
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vince
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Oct 03, 2023 -

Toyota of Downtown L.A. responded

Thank you for leaving us this review. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, The Toyota of Downtown LA Team

September 30, 2023

The service was great! Felipe helped me a lot with all my needs. I’m very happy with the service. More

by Kelvin Pacheco
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Felipe Ayala
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Oct 03, 2023 -

Toyota of Downtown L.A. responded

Kelvin, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Toyota of Downtown LA Team

Oct 06, 2023 -

Kelvin Pacheco responded

Service was excellent.

September 30, 2023

Jimmie is very kind, positive, communicative, and easy to work with and ask questions to. More

by Bre.ru.car
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmie Saucedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Lopez Camacho
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Oct 03, 2023 -

Toyota of Downtown L.A. responded

Bre, thank you for taking the time to share your kind feedback about Jimmie. Each employee is a valued member of the Toyota of Downtown L.A. team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Toyota of Downtown LA Team

September 30, 2023

The best in the world love these employees very professional and very courteous maria was the best More

by babyshay4life
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Arroyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2023 -

Toyota of Downtown L.A. responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Toyota of Downtown LA Team

September 29, 2023

I had to get my Winshield fix and Maria helped me deal with my insurance. She went above and beyond to take care of me. I couldn’t have done it without her More

by Stacic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Arroyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2023 -

Toyota of Downtown L.A. responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating, Stacic! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554

September 27, 2023

Long waiting time. Take too long to help or response. Charged too much. Can’t communicate properly too expensive More

by Islamsunny202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toni Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Soriano
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2023 -

Toyota of Downtown L.A. responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Toyota of Downtown LA Team

September 25, 2023

Very clean and very nice staff. Felipe was super nice and helped me pick a nice car. More

by melanivr2903
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Felipe
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Sep 27, 2023 -

Toyota of Downtown L.A. responded

Thank you for leaving us this review. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, The Toyota of Downtown LA Team

September 23, 2023

I took my car for maintenance, she was really helpful and explained what the mechanic did to my car. Sent me a text when my car was ready and the mechanic sent me a video as well. Thanks More

by JP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Arroyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2023 -

Toyota of Downtown L.A. responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554

September 21, 2023

Great service advisor, very informative. Explains thoroughly, great communication skills and reliable. Will definitely recommend. More

by lupianm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 25, 2023 -

Toyota of Downtown L.A. responded

I really appreciate the kind recommendation. I would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, I will see you back again as well! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554

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