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Toyota of Downtown L.A.

Los Angeles, CA

Overview
Employees
Reviews
Vehicles
4.6
1,953 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,953 reviews

September 21, 2023

Mr. Alvarado was very reassuring. I was worried that the harm that I did to my car was serious and he assured me that it wasn't. More

by setskono
Recommend Dealer
Yes
Employees Worked With
Abraham Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 25, 2023 -

Toyota of Downtown L.A. responded

Thank you for taking the time to share your kind feedback about Mr. Alvarado. Each employee is a valued member of the Toyota of Downtown L.A. team and we all strive to provide excellent service! I look forward to seeing you again in the future. Thanks again! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554

September 21, 2023

Clean and always ready to serve, and courteous customer services including the service advisors and porters. More

by nechrispak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Soriano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 25, 2023 -

Toyota of Downtown L.A. responded

To say thank you is not enough! I am thrilled to read your kind words about our employees, facility, and overall experience with us. Please stop by Toyota of Downtown L.A. again! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554

September 21, 2023

Gary was extremely helpful with the service of my car! He answered all my questions and made everything very understandable, not to mention was very kind and professional. I will be coming back to work wi More

by shaykohl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Kamoshida
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 22, 2023 -

Toyota of Downtown L.A. responded

Thank you so much for taking time out of your day to share your experience with everyone, Shay. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554

September 20, 2023

Jimmie S. helped me with my car maintenance and tire warranty. He listened to my concerns and met all my expectations! Thank you! More

by Krinathammavong
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmie Saucedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 22, 2023 -

Toyota of Downtown L.A. responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554

September 20, 2023

Thank you Abraham for taking care of my Toyota Corolla today in his first 5,000 Miles maintenance, you were very helpful providing all the information and the process. Thank you More

by moisescarranz071
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose "Fernando" Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 22, 2023 -

Toyota of Downtown L.A. responded

I appreciate you for letting others know about your experience, Moises! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554

September 19, 2023

Nos atendieron muy bien el personal es muy amable me sentí feliz por la compre en ese dealer More

by Sgomezhernandez206
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Vazquez
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Sep 21, 2023 -

Toyota of Downtown L.A. responded

Estamos dedicados a brindar un servicio al cliente de calidad en todas las áreas de nuestro concesionario, Sgomezhernandez206. ¡Gracias por tomar el tiempo de notar esos esfuerzos y por dejar una evaluacion tan increíble! Sincaramente, The Toyota of Downtown LA Team

September 19, 2023

Martha Guzman was great she’s a great sales person I am very happy with my truck More

by olivergarcia27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martha Guzman
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Sep 21, 2023 -

Toyota of Downtown L.A. responded

We appreciate you for letting others know about your experience, Oliver! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Toyota of Downtown LA Team

September 18, 2023

A great dealership and great employees, we have purchased 5 cars from this dealership and every time was a great experience, they really go the extra yard to put you into a new car or truck, working with y More

by hvacinstaller37
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro, the salesman is just a great person to work with on your purchase, he was very professional every step of the way!
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Sep 20, 2023 -

Toyota of Downtown L.A. responded

It was a pleasure to read about your fifth car-buying experience at Toyota of Downtown L.A. Congratulations on your new ride! Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know our team provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Sincerely, The Toyota of Downtown LA Team

September 17, 2023

Very clean well respected helping workers hard working employees didn't have to wait to long very satisfied with the service and the Alex address me So Thank you More

by Marievjohnson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 19, 2023 -

Toyota of Downtown L.A. responded

Marie, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Toyota of Downtown LA Team

September 17, 2023

Definitely a better experience than my last visit. Kept me updated during and after diagnosis. More

by Awu Sweety
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Lopez Camacho
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Sep 19, 2023 -

Toyota of Downtown L.A. responded

Thanks for the kudos. It is gratifying to hear that you were kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554

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