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Toyota of Downtown L.A.

Los Angeles, CA

Overview
Employees
Reviews
Vehicles
4.7
1,839 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,839 reviews

June 30, 2023

Not enough space to write Gary was accurate knowledgeable gave me options he was on point More

by reginalcky
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Gary Kamoshida
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2023 -

Toyota of Downtown L.A. responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Toyota of Downtown LA Team

June 30, 2023

Very good customer service! I really like it also they’re so cool with my kids More

by Merlín López
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Esperanza Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Cokonis
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Jun 30, 2023 -

Merlín López responded

Best team !

June 28, 2023

Always great customer service. Jimmie is really helpful and will make sure to provide updates on the service. More

by vivianam12
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jimmie Saucedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2023 -

Toyota of Downtown L.A. responded

Thank you so much for taking the time to share your feedback with us, Vivian! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and look forward to working with you again down the road. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

June 27, 2023

Jimmie was very knowledgeable and courteous. He made my experience easy and pleasant!! Thank you!! More

by Tmaroof
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jimmie Saucedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 29, 2023 -

Toyota of Downtown L.A. responded

Thank you for taking the time to write about your experience with us! At Toyota of Downtown L.A., we work very hard to provide each of our customers with a personalized and hassle-free experience. We are happy Jimmie was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, The Toyota of Downtown LA Team

June 25, 2023

Jimmie was great I am very happy with the service. He was able to get my car fixed fast !! More

by blisbethrosa99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmie Saucedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 28, 2023 -

Toyota of Downtown L.A. responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

June 25, 2023

Thank you Carlos for all of your help. Went above and beyond. Will definitely be returning back. More

by Davidgons
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Carlos Pelayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2023 -

Toyota of Downtown L.A. responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

June 24, 2023

It Seemed to be very short staffed this visit resulting in longer a longer wait time- even to get checked in. More

by sheryl.cameron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Pelayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcos Aguilar
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Jun 28, 2023 -

Toyota of Downtown L.A. responded

Sheryl, I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

June 24, 2023

Great service! Extremely efficient and good communication. Probably the best dealer service experience I’ve had. More

by mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2023 -

Toyota of Downtown L.A. responded

Thank you for this amazing review, Mark! We really appreciate your business. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

June 24, 2023

Erik was awesome and felt genuine customers interaction. However the 3.5 wait with an appointment was too long compared to other dealerships I have got serviced for oil change More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose "Fernando" Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Cordova
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Jun 28, 2023 -

Toyota of Downtown L.A. responded

Chris, I would like to thank you for sharing this review. I appreciate your feedback as it helps us grow as a dealership. I will be sharing your comments with our team and I encourage you to contact me if you would like to further discuss your visit. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

June 23, 2023

Gary & Toyota are great, he is the advisor of my choice every time. Downtown Toyota is my location. More

by cox.angela712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Kamoshida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Betton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2023 -

Toyota of Downtown L.A. responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

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