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Toyota of Downtown L.A.

Los Angeles, CA

Overview
Employees
Reviews
Vehicles
4.7
1,839 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,839 reviews

May 23, 2023

It’s easy to make appointments and getting my car serviced is usually quite fast. More

by Chisom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Kamoshida
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2023 -

Toyota of Downtown L.A. responded

Chisom, I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

May 21, 2023

She was so helpful and she explained everything. Thank you Toyota people for doing business More

by miguelsantos38
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Esperanza Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Arroyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Kamoshida
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2023 -

Toyota of Downtown L.A. responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Toyota of Downtown LA Team

May 21, 2023

Muy bien excelente todo muy amables al atenderlos a uno muy buena recomendación para otras personas More

by Jania mencos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Esperanza Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2023 -

Toyota of Downtown L.A. responded

Estamos dedicados a brindar un servicio al cliente de calidad en todas las áreas de nuestro concesionario. ¡Gracias por tomar el tiempo de notar esos esfuerzos y por dejar una evaluacion tan increíble! Sincerely, The Toyota of Downtown LA Team

May 20, 2023

Above & Beyond! I believe Erick is very professional, ethical & smart, he knows his stuff. He answered all my questions and he was never frustrated when I asked him More

by joycelynjimenez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Cordova, Ricardo Rivas
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May 23, 2023 -

Toyota of Downtown L.A. responded

Joycelyn, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Toyota of Downtown LA Team

May 19, 2023

Toyota DTLA has been very helpful in maintaining my low mileage 2009 Prius in excellent operating condition More

by RC-K
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2023 -

Toyota of Downtown L.A. responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

May 19, 2023

Very friendly staff. They made us feel comfortable and worked with us to help us reach a good price. Would highly recommend this place. More

by Biancavasquez2799@gmail.com
Recommend Dealer
Yes
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May 19, 2023 -

Biancavasquez2799@gmail.com responded

Very friendly staff. They made us feel comfortable and worked with us to help us reach a good price. Would highly recommend this place.

May 19, 2023

She is a great person and excellent saler. ..she help me on everything thing I need and she answer all my questions...I really recommended to my friend and families...thanks Isabel !!! More

by Josebartender@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isabel Cervantes
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May 23, 2023 -

Toyota of Downtown L.A. responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Toyota of Downtown LA Team

May 19, 2023

Good customer service Good customer service, friendly and positive attitude. Vehicle was ready in the window time Carlos told us. More

by JOHANNA-FER1@HOTMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Carlos Pelayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Pelayo
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May 19, 2023 -

JOHANNA-FER1@HOTMAIL.COM responded

Good customer service, friendly and positive attitude. Vehicle was ready in the window time Carlos told us.

May 18, 2023

Maria was very helpful, she assisted me with my service. I had 1000 questions and she answered them all very clear. She also helped with the breakdown of my payment plan. She also made me feel understood an More

by Kimberly B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Arroyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2023 -

Toyota of Downtown L.A. responded

Kimberly, thank you for writing this amazing review for our team! We always appreciate customer feedback, and I am pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

May 17, 2023

Excellent Excellent costumers service Excellent customer service and very professional Excellent customer service. And very professional and patient with the customers. More

by GGEOIGLESIAS@YAHOO.COM
Recommend Dealer
Yes
Employees Worked With
Toni Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Toni Hernandez
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May 18, 2023 -

Toyota of Downtown L.A. responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

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