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Toyota of Downtown L.A.

Los Angeles, CA

Overview
Employees
Reviews
Vehicles
4.6
1,723 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,723 reviews

March 28, 2023

Joao handles our car with care and advice with great solutions to the problems. It was great working with him. More

by MH
Recommend Dealer
Yes
Employees Worked With
Joao Kim
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Mar 30, 2023 -

Toyota of Downtown L.A. responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the Toyota of Downtown L.A. team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

Helpful
March 28, 2023

Alex was very helpful and courteous. He let me know how long it was going to take d what other services my car needs. More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2023 -

Toyota of Downtown L.A. responded

I am elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

Helpful 1
March 28, 2023

I was treated awesome. My car broke down the day before my wedding and Downtown and Toyota did everything they could to help me. For a crappy Prius. But treated like it was More

by artofbrad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Arroyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Pelayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2023 -

Toyota of Downtown L.A. responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

Helpful 1
March 28, 2023

Sien por siento agusto sobre la atención de este lugar me llega Toyota lo escojeria siempre More

by Mercedesmerino0924
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim , Joao Kim
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Mar 30, 2023 -

Toyota of Downtown L.A. responded

Apreciamos sus amables comentarios. ¡Esperamos verle de nuevo en un cercano futuro! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

Helpful
March 27, 2023

Great place! Good prices and friendly atmosphere and staff. Didn't feel pressured to buy the car. More

by jon.valdez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Herrera Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yeni Escalante
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2023 -

Toyota of Downtown L.A. responded

Thank you for this amazing review, Jon! We really appreciate your business. Sincerely, The Toyota of Downtown LA Team

Helpful
March 26, 2023

Service was quick and everyone was courteous. Let me drop off the car even without an appointment. More

by cole.saenz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Arroyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2023 -

Toyota of Downtown L.A. responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

Helpful
March 26, 2023

Gary was very helpful and informative. The service was fast, he was really nice. This is my favorite dealer to get my car serviced. More

by rosap.lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Kamoshida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Soriano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2023 -

Toyota of Downtown L.A. responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

Helpful
March 25, 2023

He is great and professional! Will see him again definitely! Thank you very much - Sunny! More

by Islamsunny202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joao Kim
Report | Print
Mar 28, 2023 -

Toyota of Downtown L.A. responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

Helpful
March 24, 2023

Received great service from Toni Hernandez. A pleasure working with him servicing my vehicle service. More

by Wrinkshop1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toni Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2023 -

Toyota of Downtown L.A. responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

Helpful
March 24, 2023

Very clean and professional always kept me updated with the services my car needed Jimmie was very helpful More

by Emma.el59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmie Saucedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2023 -

Toyota of Downtown L.A. responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

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