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Toyota of Downtown L.A.

Los Angeles, CA

Overview
Employees
Reviews
Vehicles
4.6
1,835 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,835 reviews

January 21, 2023

Very welcoming and accommodating. They were very helpful and the service was great. I would recommend this place to those wanting to buy a Toyota. More

by Gas saver
Recommend Dealer
Yes
Employees Worked With
Credit union rep
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Jan 24, 2023 -

Toyota of Downtown L.A. responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Toyota of Downtown LA Team

January 20, 2023

I had a fantastic experience purchasing my Toyota. Shawn, Jorge and Esther all were extremely helpful and professional. For anyone looking to purchase their next Toyota, please contact the people li More

by Speed Racer
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shawn Hong, Esther Zhang, Jorge
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Jan 24, 2023 -

Toyota of Downtown L.A. responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Toyota of Downtown L.A..Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Toyota of Downtown LA Team

January 20, 2023

I have had maintenance done here twice already and as a first time car owner the service is so easy going short and to the point absolutely no hassle . Abraham Alvarado has been the one to attend me and is More

by roseybev91121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2023 -

Toyota of Downtown L.A. responded

Thanks for this great review! I can't tell you enough how much I appreciate our service team. They do a fantastic job and I am very happy that they were there to take care of you! Thank you again and I look forward to working with you in the future! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

January 19, 2023

Not true to their word, after purchase they don’t value customer. Wasn’t taken care of and felt disrespected on purchase of my Toyota vehicle. More

by KJM131
Finance Experience
Recommend Dealer
No
Employees Worked With
Carlos Pelayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt(1 out of 5)
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Jan 23, 2023 -

Toyota of Downtown L.A. responded

Our customers are our top priority, and it is concerning to read we didn’t meet your needs during your most recent visit. If you would like, please contact us at your earliest convenience so we may better understand what happened. We look forward to hearing from you. Sincerely, The Toyota of Downtown LA Team

January 18, 2023

Very good profesional very happy luz was very good she is the best o body like her More

by JARGUETA0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luz
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Jan 20, 2023 -

Toyota of Downtown L.A. responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Toyota of Downtown LA Team

January 17, 2023

Very good service. Customer focused by making sure they are satisfied with not only the purchase but also with the process More

by Lindajbaik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul?
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Jan 19, 2023 -

Toyota of Downtown L.A. responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, The Toyota of Downtown LA Team

January 16, 2023

Fast accurate and effective solutions we’re being suggested for customers satisfaction on how to effectively have solutions on the vehicle problem that we’re being encountered👍Hats off to Jao Kim pa More

by chatdeleon54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Arroyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leonel Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joao Kim, Jose Francisco, Ricardo Rivas
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Jan 15, 2023 -

chatdeleon54 responded

This is my authentic review

January 16, 2023

Service advisors are always friendly and helpful. My recent experience on 1/14/23 was actually really good this time. Service advisor Toni Hernandez was very friendly and helpful. Really appreciate h More

by egalvarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toni Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2023 -

Toyota of Downtown L.A. responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

January 16, 2023

Best Toyota service experience I ever had. Mr. Joao treated customer very well and he knows what service should be. Great service and great result. Two thumbs up all the way up ~~~ More

by Kevin Chung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joao Kim
Report | Print
Jan 18, 2023 -

Toyota of Downtown L.A. responded

Kevin, thank you for sharing this great feedback with us. I feel our service department is what makes Toyota of Downtown L.A. special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. I look forward to seeing you for your next service appointment! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

January 16, 2023

Recomendado son personas que me ayudaron y pude obtener el carro que mejor me convenía More

by INFO.ROSARIO28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik Alvarez
Report | Print
Jan 18, 2023 -

Toyota of Downtown L.A. responded

Muchas gracias, que tenga un día exelente! Sincerely, The Toyota of Downtown LA Team

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