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Toyota of Downtown L.A.

Los Angeles, CA

Overview
Employees
Reviews
Vehicles
4.7
1,721 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,721 reviews

October 06, 2022

Absolutely superb! Most amazing car buying experience ever. Will never buy a car anywhere else. Fast friendly and efficient. More

by reddman7982
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James and Charlie
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Oct 10, 2022 -

Toyota of Downtown L.A. responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Toyota of Downtown LA Team

Helpful
October 06, 2022

Carlos Pelayo helped me to complete my service. He was very polite and quick with the transaction. Thank you very much. Appreciate the service on my vehicle. More

by Jacquelineluke629
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erick Cordova, Joao Kim
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Oct 10, 2022 -

Toyota of Downtown L.A. responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

Helpful 2
October 06, 2022

Thank You Gary for your Great costumer service! They offer financing for auto service. Highly recommended! More

by Karlaestrada1978
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Kamoshida
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2022 -

Toyota of Downtown L.A. responded

Thank you for your kind words. We are very happy to hear that Gary was so attentive during your visit to our dealership and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

Helpful
October 05, 2022

It was a super excellent service, thank you maria arrollo , i always recommend this place to all my family and friends More

by gally777rivera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcos Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Arroyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Pelayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norma Lopez, Erick Cordova, Delia Herrera Garcia, Jacqueline Hercules, Erik Orellana
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Oct 07, 2022 -

Toyota of Downtown L.A. responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

Helpful 4
October 05, 2022

Everyone was very nice and friendly. It was a very pleasant environment and kid friendly place. More

by CCOAKER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Herrera Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2022 -

Toyota of Downtown L.A. responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Toyota of Downtown LA Team

Oct 11, 2022 -

CCOAKER responded

Thank you.

Helpful
October 04, 2022

Good and fast service, practical hours for people with tight schedules. Overall a good experience. More

by Luis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Kamoshida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 06, 2022 -

Toyota of Downtown L.A. responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

Helpful
October 04, 2022

Rav4 car very good downtown Toyota dealership soon after the good day see you b More

by HoSoon Chang
Customer Service
Recommend Dealer
Yes
Employees Worked With
Joao Kim
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Oct 06, 2022 -

Toyota of Downtown L.A. responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

Helpful
October 03, 2022

Thank you Carlos For your help For explaining me all the details For bringing to my attention the need to do extras maintenance for other parts of the car I will certainly come back for any further More

by Fadi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Pelayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2022 -

Toyota of Downtown L.A. responded

Hi Fadi and thank you for your kind words. We are very happy to hear that Carlos was so attentive during your visit to our dealership and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

Helpful 1
October 02, 2022

This is the second time Erick helps us with our vehicle at the dealer. He’s progressional and makes you feel at home. Thank you Erick for going the extra mile to makes us feel treated with respect and prof More

by Yandiry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erick Cordova
Report | Print
Oct 04, 2022 -

Toyota of Downtown L.A. responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

Helpful
October 02, 2022

O would like that it’s an excellent dealers but it has a little things to improve like the seller she told us that she gave us for free the carpets for the car and she doesn’t give us now More

by rafaelcm68
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
Report | Print
Oct 04, 2022 -

Toyota of Downtown L.A. responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Toyota of Downtown LA Team

Oct 04, 2022 -

rafaelcm68 responded

I have one complain with you guys the seller yessica promised me a gift if I bought the car it was the carpets and I call her and she never answer me so I think I gonna go with you yero speak with manger for ask for the carpets I don’t know if you can help me with that

Helpful
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