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Toyota of Downtown L.A. - Service Center
Los Angeles, CA
637 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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637 Reviews of Toyota of Downtown L.A. - Service Center
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December 15, 2023
Jimmie Saucedo is the best! He has been my advisor since I’ve purchased my vehicle. Very kind and helpful person. He’s great at communicating and making the experience run smoot He has been my advisor since I’ve purchased my vehicle. Very kind and helpful person. He’s great at communicating and making the experience run smoothly. More
by Jaz
Employees Worked With
Helpful November 11, 2023
For there being a whole bunch wrong with my car, I absolutely had a great experience. I had an 8am appointment and I was greeted by Maria. She was so helpful and made me feel at ease. She answered all absolutely had a great experience. I had an 8am appointment and I was greeted by Maria. She was so helpful and made me feel at ease. She answered all of my questions and was very informative. They give these videos that explain exactly what is going on with the car. Having explanations from the mechanics let me know that my car was in good hands! More
by Madalynne
Employees Worked With
November 04, 2023
Abraham was very professional and pleasant. I didn't wait long for my car. Thanks I didn't wait long for my car. Thanks More
by kim.m.thomas
Employees Worked With
November 03, 2023
I didn’t have an appointment but Maria help me out. She was very helpful and informative. I got my car back in no time. She was very helpful and informative. I got my car back in no time. More
by rosa.1.amaral
November 01, 2023
Brought my car in on Halloween. It was a pretty long wait, approximately 35 minutes to get checked in, and another 2.5 hours for my car to be completed. But they offer a free Lyft b It was a pretty long wait, approximately 35 minutes to get checked in, and another 2.5 hours for my car to be completed. But they offer a free Lyft back home if you’re within a certain mile range so that’s a really great perk so you don’t have to wait around forever. I have Toyota care so once my car was done they sent me a Lyft to get back and the process to get my car was pretty seamless and i was out of there in about 10 minutes total. More
by Corolla owner
Employees Worked With
November 01, 2023
Abraham was very helpful and was able to get my vehicle serviced quickly. Would definitely recommend. serviced quickly. Would definitely recommend. More
by Virginia Vargas
Employees Worked With
October 29, 2023
The service is fine, but I always have to wait too long to drop off my car. My service advisor, Gary, was first rate! to drop off my car. My service advisor, Gary, was first rate! More
by Jeff
Employees Worked With
October 29, 2023
Alex was so responsive and prioritized getting me help when I had a car problem. when I had a car problem. More
by lizzystaley
Employees Worked With
October 27, 2023
This Toyota dealer has the most kind and caring staff ever my service advisor Jonathan Lopez is the best. ever my service advisor Jonathan Lopez is the best. More
by EBERNAL0089
Employees Worked With
October 27, 2023
His customer service is top notch ! I wholeheartedly appreciate his support and care of my car and educating me on my car. This location overall has my whole heart. Jonathan was so plea I wholeheartedly appreciate his support and care of my car and educating me on my car. This location overall has my whole heart. Jonathan was so pleasant and so were colleagues!! Thank you for making my daughters and I feel safe, heard and cared for. More
by Sonia617
