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Toyota of Gladstone

Gladstone, OR

4.9
7,656 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles! Learn more at https://bit.ly/3q0oqta. Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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19375 SE Mcloughlin Blvd

Gladstone, OR

97027

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Showing 7,656 reviews

March 19, 2024

Becka works very hard on selling the car. She explained the car features in detail to us. More

by Peng_li99
Recommend Dealer
Yes
Employees Worked With
Becka Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Toyota of Gladstone responded

We are so happy to have had the opportunity to provide you with a truly exceptional experience. Welcome to our family and congrats on the new Toyota.

March 19, 2024

This dealership offers good deals to the customers . .. one thing i like about this dealership is that they are willing to go extra mile just to help out their customers to make a good deal. More

by AJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dolf Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Rams
Mar 21, 2024 -

Toyota of Gladstone responded

Thank you so much, we are so happy to have had the opportunity. We look forward to seeing you visit with us again. Welcome to the Toyota of Gladstone family.

March 19, 2024

Alberto was incredibly kind, knowledgeable, and helpful during my car buying experience! He knew I had been looking for a RAV4 Prime for a while, and he reached out when one became available. Throughout th More

by Jeanette
Recommend Dealer
Yes
Employees Worked With
Kristin DeMars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Muniz Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Toyota of Gladstone responded

Thank you so much for sharing this with us. We are so happy to have had the opportunity to provide you with a truly exceptional experience. Welcome to our family and congrats on the new Toyota.

March 19, 2024

Kassandra Kim was so wonderful to work with. She was super patient and willing to come in to show me cars at a moment’s notice. She’s also a great communicator. Kassandra made everything easy an More

by jasminebachrach
Recommend Dealer
Yes
Employees Worked With
Kassandra Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Toyota of Gladstone responded

Thank you so much for sharing this with us! We are so happy to have had the opportunity to provide you with a truly exceptional experience. Congratulations and please let us know how we can help you next.

March 19, 2024

Everything was clear and easy. Jose and his team of work. Help a lot to get my new car. I just want to say thank you for everything More

by Hernandezrosi1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Cosme
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Toyota of Gladstone responded

Thank you so much for sharing this with us! We are so happy to have had the opportunity to provide you with a truly exceptional experience. Congratulations and please let us know how we can help you next.

March 18, 2024

Nan and the team at Gladstone Toyota made the process so easy and I love my new Prius Prime. More

by shelleylynlancaster
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nan Velasquez, Annie Marjanen
Mar 21, 2024 -

Toyota of Gladstone responded

Thank you so much for sharing this with us. We are so happy to have had the opportunity to provide you with a truly exceptional experience. Welcome to our family and congrats on the new Toyota.

March 18, 2024

Becca was so easy to work with. She was very knowledgeable about the cars we were interested in looking at. She was also very patient with us while we took a few days to make our d More

by SANDYMADSEN72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Becka Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Toyota of Gladstone responded

Thank you so much, we are so happy to have had the opportunity. We look forward to seeing you visit with us again. Welcome to the Toyota of Gladstone family.

March 18, 2024

Brendon was easy to work with and very personable. He helped me through the process and got me out the door quickly. More

by PorterB44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendon Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Toyota of Gladstone responded

Thank you so much for sharing this with us! We are so happy to have had the opportunity to provide you with a truly exceptional experience. Congratulations and please let us know how we can help you next.

March 18, 2024

Everyone I worked with was very nice and I didn’t feel pressured at all to make a decision. More

by anuheapanui
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristin DeMars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diego Villa
Mar 18, 2024 -

Toyota of Gladstone responded

Thank you for taking the time to share your experience with us at Toyota of Gladstone. We greatly appreciate your feedback and are pleased to hear that your interactions with our team were positive. At Toyota of Gladstone, providing a comfortable and pressure-free environment for our customers is one of our top priorities. We're delighted to know that you felt at ease during your visit and that you didn't feel pressured to make a decision. Our team strives to offer attentive and respectful service to all our customers, ensuring that you have the time and space to make the right choice for your needs. If you have any further questions or if there's anything else we can assist you with, please feel free to reach out. We're here to help in any way we can. Once again, thank you for choosing Toyota of Gladstone. We value your business and hope to have the opportunity to serve you again in the future.

March 18, 2024

Awesome dealership, they handled everything, JC went above and beyond. Seemless purchase, they had exactly what i wanted and worked with me on the financials. I literally called and drove off the lot th More

by Danjq
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristin DeMars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wendal Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Doroteo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian , Emileigh Coen, Jonathan Castino
Mar 18, 2024 -

Toyota of Gladstone responded

Thank you for taking the time to share your positive experience with us at Toyota of Gladstone. We greatly appreciate your feedback and are thrilled to hear that JC went above and beyond to ensure a seamless purchase for you. Our team works diligently to provide exceptional service and to meet the needs of our valued customers, so it's gratifying to know that we succeeded in delivering a hassle-free buying experience tailored to your preferences. We understand the importance of finding the right vehicle and ensuring smooth financial arrangements, and we're delighted that we could meet your expectations in both regards. It's fantastic to hear that we had exactly what you were looking for and that you were able to drive off the lot the next day. Your satisfaction is our top priority, and we're pleased that we could make your car-buying journey a positive one. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help, even after you drive off in your new vehicle. Thank you again for choosing Toyota of Gladstone. We truly value your business and look forward to serving you again in the future.

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