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Toyota of Gladstone

Gladstone, OR

Overview
Employees
Reviews
Vehicles
4.9
7,658 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles! Learn more at https://bit.ly/3q0oqta. Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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19375 SE Mcloughlin Blvd

Gladstone, OR

97027

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Showing 7,658 reviews

March 18, 2024

Everyone I worked with was very nice and I didn’t feel pressured at all to make a decision. More

by anuheapanui
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristin DeMars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diego Villa
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Mar 18, 2024 -

Toyota of Gladstone responded

Thank you for taking the time to share your experience with us at Toyota of Gladstone. We greatly appreciate your feedback and are pleased to hear that your interactions with our team were positive. At Toyota of Gladstone, providing a comfortable and pressure-free environment for our customers is one of our top priorities. We're delighted to know that you felt at ease during your visit and that you didn't feel pressured to make a decision. Our team strives to offer attentive and respectful service to all our customers, ensuring that you have the time and space to make the right choice for your needs. If you have any further questions or if there's anything else we can assist you with, please feel free to reach out. We're here to help in any way we can. Once again, thank you for choosing Toyota of Gladstone. We value your business and hope to have the opportunity to serve you again in the future.

March 18, 2024

Awesome dealership, they handled everything, JC went above and beyond. Seemless purchase, they had exactly what i wanted and worked with me on the financials. I literally called and drove off the lot th More

by Danjq
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristin DeMars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wendal Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Doroteo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian , Emileigh Coen, Jonathan Castino
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Mar 18, 2024 -

Toyota of Gladstone responded

Thank you for taking the time to share your positive experience with us at Toyota of Gladstone. We greatly appreciate your feedback and are thrilled to hear that JC went above and beyond to ensure a seamless purchase for you. Our team works diligently to provide exceptional service and to meet the needs of our valued customers, so it's gratifying to know that we succeeded in delivering a hassle-free buying experience tailored to your preferences. We understand the importance of finding the right vehicle and ensuring smooth financial arrangements, and we're delighted that we could meet your expectations in both regards. It's fantastic to hear that we had exactly what you were looking for and that you were able to drive off the lot the next day. Your satisfaction is our top priority, and we're pleased that we could make your car-buying journey a positive one. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help, even after you drive off in your new vehicle. Thank you again for choosing Toyota of Gladstone. We truly value your business and look forward to serving you again in the future.

March 17, 2024

Kenny Khzam was great! Helped me get a great car and rate! He was very professional and easy to work with. He made sure to get me the best monthly payment and a great RAV4 More

by RAV4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Boudjeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Elder, Kenny Khzam
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Mar 18, 2024 -

Toyota of Gladstone responded

Thank you for sharing your recent experience with us at Toyota of Gladstone. We're thrilled to hear that Kenny Khzam provided you with exceptional service and helped you find the perfect RAV4 with favorable terms. Kenny takes great pride in delivering professional and attentive assistance to our customers, and we're delighted that he could make your car-buying experience a positive one. Ensuring that our customers receive the best possible options and monthly payments is always a top priority for us, and we're glad Kenny was able to meet your expectations in this regard. We truly value your business and appreciate your trust in us. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help. Thank you once again for choosing Toyota of Gladstone. We look forward to serving you again in the future.

March 17, 2024

Dusty helped in locating our car and was very pleasant to work with. He was very knowledgeable about the industry and would buy from him again. More

by gj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dusty Call
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Financial person was also very good
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Mar 18, 2024 -

Toyota of Gladstone responded

Thank you for taking the time to share your experience with us at Toyota of Gladstone. We're delighted to hear that Dusty provided you with excellent service and made your car-buying experience enjoyable. Dusty takes pride in his knowledge of the industry and is committed to ensuring that our customers find the perfect vehicle to meet their needs. We're thrilled that he could assist you in locating your car and that you found working with him to be a pleasant experience. Your satisfaction is our top priority, and we're grateful for your feedback. If you ever need assistance in the future or have any questions, please feel free to reach out to us. We're here to help. Thank you once again for choosing Toyota of Gladstone. We look forward to serving you again in the future.

March 16, 2024

Very friendly, knowledgeable, and helpful employees at Gladstone Toyota. The experience was very pleasant. I will certainly return for my car’s service. More

by striplinh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Dustin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristin DeMars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dusty Call
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2024 -

Toyota of Gladstone responded

Thank you so much for sharing this with us! We are so happy to have had the opportunity to provide you with a truly exceptional experience. Congratulations and please let us know how we can help you next.

March 16, 2024

After a few disappointing tries to buy a RAV4 over 3 months from dealers in the Portland area and Springfield I was ready to give up and buy a Honda or Subaru. On a whim I contacted Cassie and within an More

by Adventure Debi
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cassie Michaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annie Marjanen
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Mar 18, 2024 -

Toyota of Gladstone responded

Thank you so much for sharing your recent car-buying experience with us! We're thrilled to hear that Cassie was able to assist you in finding the perfect RAV4 and that your journey with us was a positive one. At Toyota of Gladstone, we strive to make the car-buying process as seamless and enjoyable as possible for our customers, no matter where they're located. It's fantastic to know that Cassie's prompt response and exceptional service helped you secure the vehicle you were looking for, even from Coos Bay. We truly appreciate your recommendation and kind words about Cassie and our dealership. Your satisfaction is our top priority, and we're delighted that we could meet your needs and provide you with an excellent price and service. If you ever need anything in the future or have any questions, please don't hesitate to reach out. We're here to help, and we look forward to serving you again whenever you're in need. Thank you once again for choosing Toyota of Gladstone. We're grateful for your trust and support!

March 16, 2024

You Guys Are The Best! I heart you! Will never go anywhere else! From start to finish!!! More

by Bobbieor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Abboud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Octavio Nevett
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Mar 18, 2024 -

Toyota of Gladstone responded

Wow, thank you so much for your incredibly kind words! We're truly touched by your heartfelt feedback and are thrilled to hear that your experience with us at Toyota of Gladstone was exceptional from start to finish. Your loyalty and support mean the world to us, and we're honored to have had the opportunity to serve you. Our team works tirelessly to ensure that every customer receives the best possible service, and it's incredibly rewarding to know that our efforts have made a positive impact on your car-buying journey. Should you ever need anything in the future or have any questions, please don't hesitate to reach out to us. We're here to help and are committed to continuing to exceed your expectations. Once again, thank you for choosing Toyota of Gladstone. We're grateful for your trust and look forward to serving you for many years to come!

March 16, 2024

Working with Miquel was great. He was very patient while we weighed our options and helped us pick a vehicle that fit our needs and budget. More

by JASON.OLNEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dolf Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Rios
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Mar 16, 2024 -

Toyota of Gladstone responded

Thank you so much for sharing this with us. We are so happy to have had the opportunity to provide you with a truly exceptional experience. Welcome to our family and congrats on the new Toyota.

March 15, 2024

Bobby was very responsive to our needs. Freindly, enjoyable to work with. Answered all our questions. More

by toy guy
Recommend Dealer
Yes
Employees Worked With
Bobby Sites
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2024 -

Toyota of Gladstone responded

Thank you so much for sharing this with us! We are so happy to have had the opportunity to provide you with a truly exceptional experience. Congratulations and please let us know how we can help you next.

March 15, 2024

My experience was fantastic. I have been in negotiations for the last couple months on my lease. After a few go-arounds, I was connected with Seth Dustin who linked me with Manny More

by Arienne Ischer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Dustin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dolf Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manuel Navas
Report | Print
Mar 16, 2024 -

Toyota of Gladstone responded

We are so happy to have had the opportunity to provide you with a truly exceptional experience. Welcome to our family and congrats on the new Toyota.

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