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Toyota of Gladstone
Gladstone, OR
7,652 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles!
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Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 8:00 PM
Service
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,652 reviews
June 03, 2023
I had a great experience going to Gladstone Toyota. I met with a young man named Bobby who was very helpful and understanding with what I was specifically looking for for a vehicle. Black 2023 Toyota C I met with a young man named Bobby who was very helpful and understanding with what I was specifically looking for for a vehicle. Black 2023 Toyota Camry SE w/ dark leather interior. Bobby called me and we spoke for a while and told me he was able to track down exactly what I was looking for. About an hour later the car was on the lot and Bobby and I decided to do business. He was kind, courteous and very helpful with my questions. Had some great small talk with him, and in the end we decided to go forward with the sale! So as I was in another room doing all of the financial paperwork, Bobby had my car in the showroom and was cleaning it! I was like, “wow!” Great service here to say the least! So just as I was about to head on out, he showed me all of the really cool features of my new car! I have to say that Bobby is a great salesman and I highly recommend going to Toyota of Gladstone! Thanks so much to Bobby and the crew at Toyota of Gladstone!! Mike More
by Ninjadude30
Employees Worked With
June 02, 2023
They took great care of me and found my beautiful RAV4! Thank you, Toyota team! Thank you, Toyota team! More
by gmolden
June 01, 2023
Eric and the Gladstone Toyota team made my buying so easy and hassle-free! Thank you! and hassle-free! Thank you! More
by gregory.p.frazier
June 01, 2023
My daughter and I had been searching for a 4 Runner optioned with the features she really wanted and we were not able to find it. I met Manny when I stopped by the lot and he was able to find us the e optioned with the features she really wanted and we were not able to find it. I met Manny when I stopped by the lot and he was able to find us the exact 4 Runner we were looking for. The purchase and delivery process were first class and Manny and the Sales Manager Charity were amazing to work with. Thank you! More
by mhbalsiger
May 31, 2023
Bought a used car that now smells like cigarette smoke. It did not have a car manual and was told after we got home there is nothing they can do to help. Not a bad experience, but about what I expected fro It did not have a car manual and was told after we got home there is nothing they can do to help. Not a bad experience, but about what I expected from a car dealership. More info: I am happy to discuss a bit more. Seems like we bought a car that was masked from a previous smoker, but maybe we were too tired on the day of purchase to notice, or maybe the cleaning agents wore off. I'm not sure. Then a "maintenance required" light came on a week after we brought the car home and I wanted to understand what that was for, so I went to the manual - but there was none. I was told to get the information online, but I don't want to have to rely on an online manual when I need help on side of road someday. I just spent $35k on a car, but I need to go to eBay to find the manual? Kind of frustrating. Lastly, when negotiating the price of the car, I was open to trading in our car, but we were lowballed so insultingly at the first offer, but from that point on, the only negotiating power they gave was increasing the trade-in cost to a reasonable number (which was still about $1k-2k lower than what I strongly believe I could have sold for myself). So, I did not get any "deal" on the car we purchased that left me feeling like I couldn't have got the same price elsewhere. I paid what you were asking for it, which I don't know if that was transparent or not, but at this late in the evening, I was just ready to be done shopping... So anyways, like I said, It was about what I expect from a car dealership. You have to make money too. I get it, but it was not some knock me out of the park experience that left me eager to tell our friends about. The folks working there were very hard working and eager to please. More
by pfo
Employees Worked With
Elie Skaff
May 31, 2023
I’ve had a great experience with Kenny and Daniel I will shop here again. They are great assets to this company. shop here again. They are great assets to this company. More
by Doglover92
May 30, 2023
Brendan was Amazing, he was very knowledgeable with Excellent customer service our experience at this dealership was Great, from Brendan on to Daniel the sales manager and David in financing … very fun Excellent customer service our experience at this dealership was Great, from Brendan on to Daniel the sales manager and David in financing … very fun and stress free deal oh and George was an extra Boost he was very helpful to us we’ve bought a few other cars from him over the years from Toyota and he knows his stuff 🤗🤗👍🏽 More
by alesure35
May 30, 2023
Gladstone is the place to get your next Toyota with Brendon! Great service, quick and friendly atmosphere! Brendon! Great service, quick and friendly atmosphere! More
by kmbardak
