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Toyota of Gladstone

Gladstone, OR

4.9
6,662 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles! Learn more at https://bit.ly/3q0oqta. Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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19375 SE Mcloughlin Blvd

Gladstone, OR

97027

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Showing 6,662 reviews

December 23, 2017

Very good experience Sales representative, finance and floor managers were very helpful to determine what car I needed. The price, staff knowledge and ease of communicatio More

by Lawrence
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Dustin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sou Chao, Raeanne Barker, Tom Angel
Dec 26, 2017 -

Toyota of Gladstone responded

Lawrence, Thank you for sharing. We are so happy for you, congratulations!

December 22, 2017

Fast response time, great customer service The internet Sales Rep, Denis Russu, was extremely helpful and quick to respond before the sale, during the sales process, and even after the sale. De More

by Shawn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denis Russu, Jeremy Ovalle
Dec 23, 2017 -

Toyota of Gladstone responded

Shawn! Thank you so much for sharing your story with us! We are so happy Denis and Jeremy made you so comfortable! Please let us know if we can help you in the future!

December 22, 2017

Toyota Gladstone - Mallory Zepeda We we're very pleased with the experience of purchasing a new car at this dealership. Our Sales Associate (Mallory Zepeda) was very professional and More

by Prius Prime
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mallory Zepeda, Tom Angel
Dec 22, 2017 -

Toyota of Gladstone responded

Thank you very much!

December 22, 2017

Great Car Buying Experience I worked with Eric Kalik on my purchase of a 2018 Toyota Camry. Eric is a quality person, helping me determine the best car for my needs and then goin More

by ed geist
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Kalik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Dowd
Dec 23, 2017 -

Toyota of Gladstone responded

Ed, Thank you so much for the wonderful story! We look froward to helping you and your friends and family in the future!

December 22, 2017

Professional and Responsive Eric Kalik, Internet Sales Professional contacted me immediately upon signing up for a Costco discount. I appreciated the speedy service. He was ple More

by oggsun
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Kalik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Chae
Dec 23, 2017 -

Toyota of Gladstone responded

oggsun! Thank you so much! We are so happy to have helped you! The Costco Program is so great isn't it? We look forward to helping you again in the future!

December 22, 2017

Best car buying experience I've ever had! I'd love to give a shout out to Denis Russu and the staff at Toyota of Gladstone! It was the best new car buying experience I've ever had. Denis new e More

by Rusty Denlay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charity Graff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denis Russu, David Chae
Dec 22, 2017 -

Toyota of Gladstone responded

Rusty thank you very much for your business and kind words about working with Denis, Charity and David! We really appreciate it and look forward to our next opportunity to help you out.

December 21, 2017

Gary Fisher Eric was very helpful help me decide on a vehicle which was a Rav4 Made it very easy on me didn’t wait long I would come back again thank you More

by Guppyfish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Kalik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2017 -

Toyota of Gladstone responded

Gary thank you for taking the time to share about working with Eric and for choosing to purchase your Rav4 here from us!

December 21, 2017

Toyota of Gladstone I would highly reccommend this dealership to anyone!! Customer service is awesome! Very friendly staff, my good friend Wade took care of me and my fam More

by Vilante23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wade Fish
Dec 21, 2017 -

Toyota of Gladstone responded

Thank you very much for your repeat business and for allowing Wade to help make you a 4X Toyota of Gladstone customer! We really appreciate it and hope you and your family have a Merry Christmas!

December 21, 2017

Edison Is The Man! Edison helped us from the moment we started a chat on the website to giving us the keys to the (Subaru Forester) kingdom. My wife and I never felt pr More

by mattman1983
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edison Shields
Dec 21, 2017 -

Toyota of Gladstone responded

Thank you Matt!

December 20, 2017

Excellent Sales Experience! Angel was outstanding to deal with never pushy or trying to up sell. I will recommend her and Gladstone Toyota to my friends and family in the future! More

by Doug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Grose, Chris Popp
Dec 20, 2017 -

Toyota of Gladstone responded

Doug! Angel is great isn't she! So glad you think so too! Thanks for sharing your story and we look forward to helping you in the future please reach out if you should need anything at all!

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