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Toyota of Gladstone

Gladstone, OR

Overview
Employees
Reviews
Vehicles
4.9
7,522 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles! Learn more at https://bit.ly/3q0oqta. Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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19375 SE Mcloughlin Blvd

Gladstone, OR

97027

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Showing 7,522 reviews

July 05, 2024

My salesman was absolutely wonderful handling my new car purchase. He answered all my questions beyond my satisfaction. I am thrilled with my new purchase and highly recommend him. He deserves more than More

by mgovrola
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Sites
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 16, 2024 -

Toyota of Gladstone responded

Thank you so much for your glowing review! We are thrilled to hear that your experience with our salesman was outstanding and that he was able to answer all your questions thoroughly, leading to your satisfaction with your new car purchase. We strive to exceed expectations, and it's wonderful to know that we've achieved that with your experience. We appreciate your high recommendation and are grateful for your kind words about our team member deserving more than a 5-star review. Enjoy your new vehicle, and we look forward to serving you again in the future!

July 03, 2024

Excellent place to buy a car! Mr. John and Miss Kim, magnificent salespeople, without pressure or tricks. We left happy with what we were looking for. THANK YOU FOR ALL YOUR HELP. More

by Melysalas67
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kassandra Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 16, 2024 -

Toyota of Gladstone responded

Thank you for your wonderful review! We're delighted to hear that you had an excellent car-buying experience with Mr. John and Miss Kim at Toyota of Gladstone. It's great to know they provided you with a pressure-free, straightforward service, helping you find exactly what you were looking for. Our team strives to ensure every customer leaves happy and satisfied. We appreciate your thanks and are thrilled to have been of help. Enjoy your new car, and we look forward to serving you again in the future!

July 01, 2024

Lina was helpful and efficient. She made the process easy and worked with our expectations and budget. More

by sdalbotra
Recommend Dealer
Yes
Employees Worked With
Lina Kusumowati
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2024 -

Toyota of Gladstone responded

Thank you for sharing your positive experience with Lina at Toyota of Gladstone! We're thrilled to hear that she was helpful and efficient, and that she made the process easy while respecting your expectations and budget. Our team is committed to providing excellent service that meets the needs of our customers, and it’s rewarding to know that Lina delivered on this commitment. We appreciate your feedback and look forward to serving you again in the future. Thank you for choosing Toyota of Gladstone!

July 01, 2024

So helpful in all ramifications and absolute on time. I will surely recommend him to other customers Thanks Ruben More

by Smekkam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Cendoya
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2024 -

Toyota of Gladstone responded

Thank you for your wonderful feedback and for recommending Ruben! We're delighted to hear that he provided helpful and timely service during your visit to Toyota of Gladstone. Our team strives to deliver excellent service in all aspects, and it’s great to know Ruben exemplified this. We appreciate your kind words and look forward to serving you and any friends or family you refer to us in the future.

June 30, 2024

Thank you Lina It was good experience for me good employee I wish good customers More

by natalka
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Garcia-Sierra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lina Kusumowati
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2024 -

Toyota of Gladstone responded

Thank you for taking the time to leave such a positive review and for your kind words about Lina at Toyota of Gladstone! We're glad to hear that you had a good experience with us, and we appreciate your well wishes. We strive to match our good employees with equally wonderful customers like you. Thank you for choosing Toyota of Gladstone, and we look forward to welcoming you back in the future!

June 30, 2024

Becka was easy to work with. I appreciated her straightforward approach. I also very much enjoyed the direct amd friendly personality of Dusty as we closed the most nerve-wrackin More

by skorch79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Becka Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dusty Call
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2024 -

Toyota of Gladstone responded

Thank you for sharing your positive experience with Becka and Dusty at Toyota of Gladstone! We're thrilled to hear that Becka's straightforward approach and Dusty's direct and friendly personality made your car-buying process, especially the financial aspect, less nerve-wracking. Our team strives to provide a comfortable and transparent experience for all our customers, and it’s wonderful to know that we achieved this for you. We appreciate your feedback and look forward to assisting you with any future automotive needs. Thank you for choosing Toyota of Gladstone!

June 30, 2024

Gladstone was very comfortable. I was helped as soon as I walked in and had a positive experience with both Sales and finance. The transaction was easy and the team came together im More

by Travis Stemmene
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristin DeMars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becka Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Momodou Dem
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2024 -

Toyota of Gladstone responded

Thank you for taking the time to share your positive experience at Toyota of Gladstone! We're delighted to hear that you found our dealership comfortable and were impressed with the cooperation between our sales and finance teams. Our goal is to provide a seamless and enjoyable experience, ensuring that every customer leaves satisfied with exactly what they were looking for. We appreciate your kind words and are thrilled to have met your expectations. We look forward to serving you again in the future!

June 29, 2024

Best experience I’ve ever had at a dealership and Emileigh really went to bat for me on finding me my dream car! She was so helpful and on top of everything. All I had to do was show up, test drive a More

by Angie Walls
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emileigh Coen
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Jul 01, 2024 -

Toyota of Gladstone responded

Thank you for sharing your outstanding experience at Toyota of Gladstone, especially with Emileigh! We're thrilled to hear that she was able to find your dream car and made the process seamless and enjoyable for you. Emileigh strives to be attentive and efficient, ensuring all our customers receive top-notch service. We appreciate your kind words and your willingness to refer others to her. Thank you for choosing Toyota of Gladstone, and we look forward to serving you and your referrals in the future!

June 29, 2024

The service was quick and efficient! We were in and out in 2 hours! Sam did a great job facilitating the sale all the way until finance took over! More

by Tara B.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2024 -

Toyota of Gladstone responded

Thank you for sharing your positive experience at Toyota of Gladstone, especially with Sam! We're thrilled to hear that the service was quick and efficient, and that Sam did an excellent job facilitating your sale. Our team aims to provide a smooth and enjoyable process from start to finish, and it’s great to know we achieved this with your visit. We appreciate your feedback and look forward to assisting you with any future automotive needs. Thank you for choosing Toyota of Gladstone!

June 28, 2024

Becka was great! Got us in and out quickly as we requested even though the system was down. Would recommend her to my friends for low pressure and high efficiency. More

by Camillewalker
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kristin DeMars
4.0
This rating includes all reviews, with more weight given to recent reviews.
Becka Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2024 -

Toyota of Gladstone responded

Dear Camille, Thank you for your wonderful review and for recommending Becka! We're thrilled to hear that she was able to assist you efficiently, especially under the challenging circumstances of our system being down. Becka strives to provide a low-pressure, high-efficiency experience, and it's fantastic to know she achieved this for you. We appreciate your feedback and are glad you would recommend her to your friends. We look forward to serving you and anyone you refer to us in the future. Thank you for choosing Toyota of Gladstone!

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