Toyota of Gladstone

Toyota of Gladstone responded

Thank you for your wonderful feedback about your experience with Rueben at Toyota of Gladstone! We're thrilled to hear that he was ready and waiting to assist you right from the start, and that he expertly selected vehicles that perfectly matched your preferences. It's great to know that his dedication and personable approach made your experience comfortable and successful, even staying late to ensure everything was just right. We appreciate your plans to return for your next car and are glad that Rueben made such a positive impression. We look forward to welcoming you back when you're ready for your next vehicle!

Toyota of Gladstone responded

Thank you for sharing your positive experience at Toyota of Gladstone! We're pleased to hear that you received great support and found our team to be informative and pressure-free throughout the shopping process. Providing a comfortable and informative environment is something we strive for, and it's wonderful to know we succeeded in making your experience a pleasure. We appreciate your feedback and look forward to serving you again in the future.

Toyota of Gladstone responded

Thank you for choosing Toyota of Gladstone for your recent purchase! We're thrilled to hear that you had a great experience working with Diego and our finance team. Enjoy your new truck, and know that we're just as excited about your new adventure as you are. We appreciate your feedback and are here for any further needs or questions you might have. Drive safe and enjoy every mile!

Toyota of Gladstone responded

Thank you so much for your glowing review! We are thrilled to hear that Raul made your car buying experience at Toyota of Gladstone straightforward and fun. Honesty is a cornerstone of our business philosophy, and it’s great to know that you found our dealership to embody this value. We're grateful for your recommendations to friends and family and look forward to serving each of them in the future. Thank you for choosing Toyota of Gladstone, and we hope to see you again soon!

Toyota of Gladstone responded

Thank you for taking the time to share your positive experience at Toyota of Gladstone! We're delighted to hear that Lina and her team provided you with a professional service that made your purchase experience clean and painless. It's wonderful to know that you would highly recommend Lina to handle transactions, reflecting the high standards we aim to uphold. We appreciate your recommendation and are glad you chose Toyota of Gladstone. We look forward to assisting you with any future automotive needs.

Toyota of Gladstone responded

Thank you for taking the time to leave such a positive review! We are delighted to hear that you had a great experience with Erik at Toyota of Gladstone. His commitment to providing knowledgeable, friendly, and straightforward service is exactly what we strive for. Your appreciation means a lot to us, and we'll be sure to pass your thanks on to Erik. We look forward to welcoming you back in the future for any of your automotive needs.

Toyota of Gladstone responded

Thank you for sharing your experience with Manny at Toyota of Gladstone! We're so pleased to hear that he stood out by following up with you at the appropriate time, demonstrating the dedication and respect we strive to provide all our customers. It's important to us that our team listens and acts according to your preferences and schedule. We appreciate your acknowledgment of Manny's commitment and are glad you chose Toyota of Gladstone for your automotive needs. We look forward to continuing to provide you with exceptional service.

Toyota of Gladstone responded

Thank you for your kind words about Cassie at Toyota of Gladstone! We're delighted to hear that her helpfulness, kindness, and patience made your car buying process enjoyable and stress-free. It’s wonderful to know that she effectively guided you through each step, ensuring you felt comfortable and well-informed. We appreciate your recommendation and are thrilled that you had such a positive experience with us. Thank you for choosing Toyota of Gladstone, and we hope to assist you or your friends in the future!

Toyota of Gladstone responded

Thank you for taking the time to provide such detailed feedback about your experience at Toyota of Gladstone. We're glad to hear that Becka was fantastic in helping you find and secure the car you wanted, and that she was able to assist in a responsive and easy manner. It's wonderful that the car arrived earlier than expected, and we appreciate you making the trip from Seattle. However, we sincerely apologize for the lengthy wait during the delivery process. We understand that waiting for the finance manager and the delays in the paperwork signing were frustrating, especially after a long drive and having to manage a workday schedule. We are continuously working on improving our processes to ensure that every aspect of our service is efficient and respectful of our clients' time. We are grateful that Becka and Nan were able to assist with the snacks and retrieving your forgotten item. Your feedback is invaluable in helping us improve, and we will take your comments into account to better our scheduling and customer service procedures. Thank you again for choosing Toyota of Gladstone, and we hope to provide a more streamlined experience in the future.

Toyota of Gladstone responded

Thank you for your kind words and for recommending us! We're delighted to hear that you found our team to be nice and helpful. At Toyota of Gladstone, we strive to provide a welcoming and supportive environment for all our customers, and it's wonderful to know that we've succeeded in making your experience a positive one. We appreciate your endorsement and look forward to continuing to serve you in the future. Thank you for choosing Toyota of Gladstone!