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Toyota of Gladstone

Gladstone, OR

Overview
Employees
Reviews
Vehicles
4.9
7,533 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles! Learn more at https://bit.ly/3q0oqta. Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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19375 SE Mcloughlin Blvd

Gladstone, OR

97027

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Showing 7,533 reviews

May 14, 2024

She is great person to talk to. She made me welcome and ease. She is good at what she does. More

by Jaramamush
Recommend Dealer
Yes
Employees Worked With
Kassandra Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Toyota of Gladstone responded

Thank you for your kind words! We are thrilled to hear that you felt welcomed and at ease during your visit. It's wonderful to know that Kassandra excelled in providing you with great service. We pride ourselves on making all our guests feel comfortable and well-cared-for, and it sounds like she achieved that with your experience. We appreciate your feedback and look forward to serving you again in the future. Thank you for choosing us!

May 14, 2024

It was my first experience ever at a dealership, but they did an amazing job on welcoming us and helping us find the best vehicle for me. Especially Ruben C. an amazing guy, I’m glad I was able to meet him a More

by Jose Jara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Cendoya
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Toyota of Gladstone responded

Thank you for choosing Toyota of Gladstone for your first dealership experience! We are delighted to hear that we made a positive impression and that Ruben C. was able to assist you effectively in finding the perfect vehicle for your needs. We aim to provide a welcoming and supportive environment, especially for those new to the car buying process. Your kind words mean a lot to us, and we're thrilled that Ruben played a significant role in your satisfaction. We hope you enjoy your new vehicle, and remember, we're here to help with any future automotive needs you might have.

May 13, 2024

Very professional! Very kind! Went above and beyond!! Was a caring and knew what I wanted!!! Thank you! More

by JulieMcNurney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Cendoya
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Toyota of Gladstone responded

Thank you so much for your glowing review! We're thrilled to hear that our team was professional and kind and went above and beyond to cater to your needs. Knowing precisely what you want and providing that level of care is what we strive for at Toyota of Gladstone. We appreciate your gratitude and are so glad you had a positive experience with us. Thank you for choosing Toyota of Gladstone, and we look forward to serving you again in the future!

May 13, 2024

Manny was amazing to work with. Above and beyond customer service! Looking forward to our next purchase. More

by pruitt.kimberly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dolf Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manuel Navas
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May 16, 2024 -

Toyota of Gladstone responded

Thank you for your wonderful feedback about your experience with Manny at Toyota of Gladstone! We're thrilled to hear that he provided you with outstanding customer service that went above and beyond. Our team is dedicated to ensuring every customer has a positive and memorable experience, and it sounds like Manny exemplified this perfectly. We appreciate your eagerness to return for your next purchase and are looking forward to assisting you again. Thank you for choosing Toyota of Gladstone!

May 13, 2024

Alberto excelled as a salesperson, showcasing competence, a gentle approach, and utmost helpfulness. His performance couldn't have been surpassed, transforming the entire purchasing process into a delightful More

by Rajneel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alberto Muniz Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dusty Call
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Toyota of Gladstone responded

Thank you for sharing your exceptional experience with Alberto at Toyota of Gladstone! We're delighted to hear that he excelled in providing you with a competent, gentle, and helpful service, making your purchasing process not just smooth but delightful. Alberto is a valued member of our team, and your feedback affirms the high standards we strive to maintain. We appreciate your kind words and are thrilled that your experience was so positive. We look forward to continuing to serve you in the future. Thank you for choosing Toyota of Gladstone!

May 13, 2024

Luke was extremely helpful from start to finish. 10/10 would recommend to anyone looking for a new car. More

by SARAHMARTIN0522
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Toyota of Gladstone responded

Thank you for taking the time to share your experience with Luke at Toyota of Gladstone! We're thrilled to hear that he was helpful throughout your entire car buying process and that you'd recommend our dealership to others. Providing top-notch service from start to finish is what we strive for, and it's great to know Luke delivered exactly that. We appreciate your recommendation and are glad you found the right car with us. Please don't hesitate to reach out if there's anything more we can do for you.

May 13, 2024

Our sales person was fantastic. The sales manager introduced himself and answered any additional questions. Finance department was prompt and efficient. More

by Ira
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dusty Call
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emileigh Coen
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May 16, 2024 -

Toyota of Gladstone responded

Thank you for sharing your positive experience at Toyota of Gladstone! We're pleased to hear that your salesperson was fantastic and that our sales manager and finance department were able to provide you with prompt and efficient service. Our team is dedicated to making sure all your questions are answered and that every part of the process is as smooth as possible. We appreciate your feedback and are glad that we could meet your expectations. We look forward to serving you again in the future!

May 11, 2024

Alberto was so nice and so accommodating! Found us a the truck we wanted and more. More

by Tjheth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristin DeMars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Muniz Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emileigh Coen
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May 11, 2024 -

Toyota of Gladstone responded

Thank you so much for sharing this with us! We are so happy to have had the opportunity to provide you with a truly exceptional experience. Congratulations and please let us know how we can help you next.

May 11, 2024

Excellent Service By Erick from Day 1 always on top of the car and with the right answers , David Giraldo From Finance did a great job finding the right deal for us More

by montesdeoca.rafael
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristin DeMars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Giraldo, Eric Kalik, Muhammad Khan
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May 11, 2024 -

Toyota of Gladstone responded

Thank you so much for sharing this with us. We are so happy to have had the opportunity to provide you with a truly exceptional experience. Welcome to our family and congrats on the new Toyota.

May 11, 2024

Alberto was a fantastic sales person--competent, low pressure and very helpful. He couldn't have been better, and it made the entire buying experience pleasant. More

by Shawn Looney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alberto Muniz Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rudy
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May 12, 2024 -

Toyota of Gladstone responded

Thank you for sharing your positive experience with Alberto! We're delighted to hear that he provided you with competent, low-pressure, and helpful service, making your buying experience pleasant. Alberto is committed to ensuring that each customer receives excellent assistance throughout their journey with us. We appreciate your feedback and look forward to serving you again in the future. If you have any further questions or need assistance, don't hesitate to reach out.

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