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Toyota of Gladstone

Gladstone, OR

Overview
Employees
Reviews
Vehicles
4.9
7,683 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles! Learn more at https://bit.ly/3q0oqta. Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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19375 SE Mcloughlin Blvd

Gladstone, OR

97027

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Showing 7,683 reviews

July 22, 2024

Kassandra was very kind and helpful when buying our Tacoma. She made it a possibility by keeping our payments low. More

by gentrykw73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kassandra Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2024 -

Toyota of Gladstone responded

Thank you for your kind words about Kassandra at Toyota of Gladstone! We're thrilled to hear that she was able to assist you effectively in purchasing your new Tacoma and keeping your payments manageable. Our team aims to provide helpful and thoughtful service to ensure that our customers can make their vehicle purchases confidently and comfortably. We appreciate your feedback and are glad Kassandra could make your experience a positive one. Enjoy your new Tacoma, and we look forward to serving you again in the future!

July 21, 2024

Ruben gave us excellent service. He went way beyond what we expected. He asked the questions that we needed him to ask to find the car that was perfect for us. Thank you Ruben. We wo More

by Crystal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dusty Call
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Cendoya
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2024 -

Toyota of Gladstone responded

Thank you for your wonderful feedback and for choosing Toyota of Gladstone for your car purchase! We're thrilled to hear about your positive experience with Ruben, who went above and beyond to ensure you found the perfect car for your needs. His approach to understanding and addressing your requirements is a shining example of the level of service we strive to provide. We're also glad to hear that our dealership's atmosphere contributed to a peaceful and anxiety-free experience for you. Our entire team is dedicated to creating a welcoming and supportive environment for all our customers. Thank you once again for your kind words, and we look forward to the opportunity to serve you again in the future. Enjoy your new car!

July 20, 2024

The folks at Gladstone are always extremely helpful and kind. Their dependability and constant quality pairs perfectly with the safe and reliable vehicles they sell! More

by jeanluclemay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristin DeMars
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Momodou Dem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Cendoya
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2024 -

Toyota of Gladstone responded

Thank you for your kind words and for recognizing the efforts of our team at Toyota of Gladstone! We're delighted to hear that you've consistently experienced helpful and kind service from our staff. Our goal is to provide dependable service that matches the quality and reliability of the vehicles we sell, and it’s rewarding to know we've achieved this with your experiences. We appreciate your feedback and are grateful for your continued trust in us. We look forward to serving you again and continuing to meet your automotive needs!

July 20, 2024

Sam was terrific as selling the car to me and always kept me updated when I could come to get it More

by JAMIE_SMITH40
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2024 -

Toyota of Gladstone responded

Thank you for sharing your positive experience with Sam at Toyota of Gladstone! We're delighted to hear that Sam provided terrific service and kept you well-informed about the status of your car purchase. Effective communication is key to a smooth transaction, and it's great to know that Sam excelled in this area. We appreciate your feedback and are thrilled that you chose Toyota of Gladstone. We look forward to serving you again in the future!

July 19, 2024

Cassie was terrific! We hadn’t intended on buying a car that day but it worked out beautifully. We were shocked we spent 6 hours there but had great test drives and looke More

by marykollman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cassie Michaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2024 -

Toyota of Gladstone responded

Thank you for your wonderful feedback about your experience with Cassie at Toyota of Gladstone! We're thrilled to hear that what started as an unplanned visit turned into a successful car purchase. It sounds like Cassie was able to guide you through an extensive test drive and detailed review of your financing options, ensuring you made a well-informed decision. We're delighted you love your new "Zippy" and had a positive experience despite the unexpected duration. We appreciate your kind words and look forward to assisting you with any future automotive needs.

July 19, 2024

Becka was amazing from the start of the process over the phone. She was able to figure out what I needed immediately and made the process easier than I could have even hoped for. I will definitely be coming More

by logancollison42
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Becka Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2024 -

Toyota of Gladstone responded

Thank you for sharing your exceptional experience with Becka at Toyota of Gladstone! We're thrilled to hear that she was amazing from the very beginning and made the process seamless and easier than expected. Becka's ability to quickly understand and meet your needs is a testament to her dedication and professionalism. We appreciate your plans to return for your next Toyota purchase and your willingness to recommend her to family and friends. Thank you for choosing Toyota of Gladstone, and we look forward to welcoming you back in the future!

July 17, 2024

Lina was fantastic to work with. She was great at staying in timely communication with me. One key factor for me was time and Lina and the team worked as fast as possible to get me o More

by frannieortiz1970
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Dustin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dolf Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lina Kusumowati
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2024 -

Toyota of Gladstone responded

Thank you for sharing your positive experience with Lina at Toyota of Gladstone! We're delighted to hear that she was fantastic to work with and maintained timely communication throughout your purchasing process. It's great to know that Lina and our team were able to accommodate your time constraints efficiently, helping you get on the road with your new Tundra quickly. We appreciate your feedback and are thrilled you're enjoying your new vehicle. Thank you for choosing Toyota of Gladstone, and we look forward to serving you again in the future!

July 16, 2024

Luke was a great help! Very friendly and professional. I've been doing business with Toyota of Gladstone since 2013, been a happy customer ever since. More

by VILLA_TIFFANY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristin DeMars
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2024 -

Toyota of Gladstone responded

Thank you for your continued loyalty to Toyota of Gladstone and for sharing your positive experience with Luke! We're delighted to hear that he provided friendly and professional service. It's always encouraging to hear from our long-term customers, and we're thrilled that you've been satisfied with our service since 2013. We appreciate your kind words and look forward to continuing to serve you in the future. Thank you for choosing Toyota of Gladstone!

July 16, 2024

My experience with Gladstone Toyota was better than I anticipated from dealerships in general: this was swift, straightforward and pleasant. Great customer service. More

by Davemartz
Recommend Dealer
Yes
Employees Worked With
John Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kassandra Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2024 -

Toyota of Gladstone responded

Thank you for sharing your positive experience at Toyota of Gladstone! We're thrilled to hear that your visit exceeded your expectations and that you found our process swift, straightforward, and pleasant. Providing great customer service is our top priority, and it's wonderful to know that we were able to deliver that to you. We appreciate your feedback and look forward to continuing to provide you with excellent service in the future. Thank you for choosing Toyota of Gladstone!

July 16, 2024

He was very helpful and kind if you would like someone to help you out he would be the one and for toyota we have checked out some others and these guys were the best More

by grumpy2389
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Cosme
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Cendoya
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2024 -

Toyota of Gladstone responded

Thank you for your wonderful review and recommendation! We're delighted to hear that you found our team member to be very helpful and kind during your visit to Toyota of Gladstone. We strive to stand out by providing exceptional service, and it’s great to know that we were the best among those you considered. We appreciate your kind words and are thrilled you would recommend us to others. We look forward to continuing to serve you with the same level of excellence in the future. Thank you for choosing Toyota of Gladstone!

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