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Toyota of Hackensack
Hackensack, NJ
4,010 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,010 reviews
August 11, 2022
I've never had anything but positive interactions with the service department at this dealership. Everyone has always been very friendly and professional. They're always very communicative regarding any the service department at this dealership. Everyone has always been very friendly and professional. They're always very communicative regarding any required service, and explain what needs to be done. More
by RICHARD.T.BELL
Verified CustomerEmployees Worked With
Marissa Giordano
August 11, 2022
Three ladies in the front desk, only one was serving customers. They seemed not very sure what they were doing but chatting and telling customer to wait. Got message saying car was ready, and after 30 customers. They seemed not very sure what they were doing but chatting and telling customer to wait. Got message saying car was ready, and after 30 minutes, they told me to wait because the can not find the paperwork. TOH used to be very good, but now needs more professional staff. More
by SHULINWEI
Employees Worked With
August 11, 2022
Prompt, polite service. Nice space to relax and wait. All the personnel was kind and accommodating. Nice space to relax and wait. All the personnel was kind and accommodating. More
by maryannp1029
Employees Worked With
Other Employees :
Alejandro Corpuz, Ramon Garcia, ANGEL ALVAREZ
August 09, 2022
I have been coming to this car dealership for many years My first Van was a 2002. I am still coming with my 2011. I have never been disappointed. My first Van was a 2002. I am still coming with my 2011. I have never been disappointed. More
by SUNSHINEUKNOW
Employees Worked With
Joe H in service.
August 08, 2022
Service maintenance are very poor I did service Friday Monday my car broke down I change parts which they recommended me Monday my car broke down I change parts which they recommended me More
by Tenzin jangchup
Employees Worked With
