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Toyota of Hackensack

Hackensack, NJ

4.5
3,622 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest. There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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278 River Street

Hackensack, NJ

07601

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Showing 3,622 reviews

February 28, 2022

Everyone is polite and professional. I am happy to bring my car there. They are also very accommodating. More

by LENNDEEM28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't recall anyone and it was in service
Mar 02, 2022 -

Toyota of Hackensack responded

Thank you for your 5 Star review for your service department! We appreciate your business! Thank you for servicing with us!

February 28, 2022

Everybody are very polite and do the best for keep customers happy with all their needs More

by franhuri
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ANGEL ALVAREZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve escobar
Mar 02, 2022 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that Angel Alvarez in our sales department was able to assist throughout your purchasing process. Enjoy your new purchase! Thank you for your business!

February 28, 2022

Was a great experience they got the job done same day and staff was super Friendly 👏 More

by Abanoub roufaeil
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paulo Almeida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2022 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that Paul Almeida was able to assist and complete your purchase the same day. Especially during a time where both new & pre-owned vehicles are vey hard to come by, Enjoy your new purchase! Thank you for your business!

February 28, 2022

Great service nice people They work there next time I have a problem with my Toyota I will bring it there nice people More

by MIAMI02155
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Radulic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Puentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Rim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime O'Neill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2022 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear your experience with our service department was beyond your expectations. Thank you for choosing us. We appreciate your business!

February 27, 2022

Prompt, thorough service. Always friendly, no one trying to sell you anything you don’t need. Love you people. Ed P. More

by Edprevizi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paulo Almeida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2022 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that you're experience with our service department was both transparent & prompt. We appreciate that you chose us for your servicing needs! Thank you for your business!

February 26, 2022

Everyone is so pleasant and helpful. Always a great experience when I have to come in for service or issues with my car. More

by GIRLYGIRL1968
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marissa
Feb 28, 2022 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that your experience with our service department is always pleasant. We appreciate your business. Thank you for servicing with us!

February 26, 2022

All my visits are excellent except today. I was waiting for more than 2 hrs. until I asked my advisor what happened. She found out that my car was done already and can’t find the papers. More

by FRANCILEDORM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana
Feb 28, 2022 -

Toyota of Hackensack responded

Thank you for your feedback. Sorry if we misplaced your paperwork during your service visit. Thank you for servicing with us! We appreciate your patience!

February 26, 2022

I have been buying my cars from Leonard and now Toyota of Hackensack for the past 30 years. I would not trust any other dealership to treat me with the respect and honesty that they give me. I know I can alw More

by RPETRIE349
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Toyota of Hackensack responded

Thank you for your 5 Star review! Thank you for continuing to trust us over the last 30 years. We sincerely appreciate your business! Thank you for being our customer!

February 25, 2022

The staff were professional courteous and efficient. They were straight forward. Also treated me with respect and didn’t talk down to me. More

by DAHNYC60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Na
Feb 26, 2022 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that the service personnel were respectful and straightforward during your service visit. Thank you for servicing with us! We appreciate your business!

February 25, 2022

We have bought all our cars here, Very nice experience highly recommend Nothing to improve More

by KMURPHY63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Radulic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Puentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Coll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Rim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime O'Neill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2022 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We appreciate that you we are your dealer of choice for all of your vehicle needs! We appreciate your business!

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