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Toyota of Hackensack
Hackensack, NJ
4,010 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,010 reviews
Verified Customer
July 03, 2022
Excellent service and never felt more at home has been in this dealership everybody treat you like a family loved it this dealership everybody treat you like a family loved it More
by Def1252
Employees Worked With
Other Employees :
Mallory Wesner, Mary Green, Miriam Shanken
July 02, 2022
Very helpful assisting with registering my Toyota Tundra and service department was great making a new key for my truck and service department was great making a new key for my truck More
by PAR
July 02, 2022
Very helpful! Stephen in financial department assisted us in understanding out warranty. The entire repair was covered! Thanks Stephen in financial department assisted us in understanding out warranty. The entire repair was covered! Thanks More
by MK4HONK
July 02, 2022
Always fast , reliable and efficient. Friendly staff. Comfortable waiting area and always keep you informed Friendly staff. Comfortable waiting area and always keep you informed More
by PMARLEY740
Employees Worked With
July 02, 2022
The service was excellent, they really helped me and explained in full detail what was going on with my car. This was my third time at the Toyota Hackensack location and I will continue to come here! explained in full detail what was going on with my car. This was my third time at the Toyota Hackensack location and I will continue to come here! More
by nguyena1230
Employees Worked With
July 02, 2022
Joe Huncken is GREAT to work with! He lets you know what is needed most and what can wait til next time which is perfect cuz I can’t afford everything but want to keep my RAV4 running He lets you know what is needed most and what can wait til next time which is perfect cuz I can’t afford everything but want to keep my RAV4 running for a long time! Keep up the great work Joe! I’ll see you in 6 months! Have a great summer! More
by TAWK2JD
Employees Worked With
Joe Huncken
July 01, 2022
Hackensack Toyota makes the entire process from online appointment scheduling to car ready for pickup appointment scheduling to car ready for pickup More
by JEFFREYMSOLOMON
Employees Worked With
July 01, 2022
My only experience is with sales, not service, but the sales staff was helpful and knowledgable, without being aggressive. I worked primarily with Jonathan Munoz though there were other staff members who sales staff was helpful and knowledgable, without being aggressive. I worked primarily with Jonathan Munoz though there were other staff members who were eager to help. More
by suetrue
Employees Worked With
Other Employees :
Alex was helpful, though I don't know his last name. Tim Jacoby was my first contact and persuaded me to come to the showroom.
