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Toyota of Hackensack

Hackensack, NJ

4.5
4,053 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest. There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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278 River Street

Hackensack, NJ

07601

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Showing 4,053 reviews

April 03, 2022

Miriam was very professional and transparent throughout the purchasing process. I would highly recommend Miriam to friends and family. More

by Jcroghan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miriam Shanken
April 03, 2022

Great experience. Many, many thanks Armando Morel. We are his customers for many years. He always doing wonderful job for us More

by LUSIA582003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armando Morell
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2022

I really enjoyed the buyer experience. The staff was helpful, positive and of good humor. More

by B.PIZZUTO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2022

They are amazing, They are my goto dealer of choice. I can't thank them enough on making my recent car purchase a breeze. John P. Was amazing thru out the whole purchasing process. Thank you John. More

by bakerman0826
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2022

The service was great and quicker than the last few times no complaints great service More

by MSAWKA715
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime O'Neill
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2022

Still not fixed brough in twice for same issue heat plate and it was not fixed first time second time fine until first light noise back😣 More

by Barbara.Carroll.apn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
sales sales
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2022

Everyone took care of me in a very timely and polite manner. Very efficient and understanding More

by nrlapinig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana
April 01, 2022

Quick and professional service. Staff is incredible and so are the managers. Very upfront with the pricing. Must see Armando, an extremely efficient manager. More

by andreliotoyota
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Puentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armando , Miriam Shanken
Apr 11, 2022 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that the sales staff/managers were incredible! We appreciate your business! Enjoy your new vehicle!

April 01, 2022

Our team was so communicative and willing to answer any questions that came up along the way. It made the normally intimidating process of buying a new car so much better! More

by Ashley.B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Canlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2022

I like going to this dealership. Personnel are very courteous and pleasant. As soon you arrive they try their best. Keep up the good work 👍 More

by DROMERO514
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Customer service and cashier
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