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Toyota of Hackensack

Hackensack, NJ

Overview
Employees
Reviews
Vehicles
4.5
3,999 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest. There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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278 River Street

Hackensack, NJ

07601

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Showing 3,999 reviews

March 13, 2022

They took care of my vehicle. Good service thank you. Will recommend to my friends and family More

by Rene1216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
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Mar 15, 2022 -

Toyota of Hackensack responded

Thank you for feedback. We certainly appreciate that you would recommend our service department to your friends and family. We appreciate your business! Thank you for servicing with us.

March 13, 2022

The dealership is convenient to get to. Service is good staff friendly and I have been going there for many years. More

by HOOFAMANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know, service depth and part
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Mar 15, 2022 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We appreciate that you took the time to leave us feedback. Thank you for servicing with us! We appreciate your business!

March 13, 2022

Marissa Giordano and Kevin Landers were great. The whole team.Easy,reliable and punctual.Tx u More

by K_ROBERTS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ana Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2022 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that both Marissa and Kevin from our service department were able to offer assistance during your visit. Thank you for choosing us for service. We appreciate your business!

March 13, 2022

Easy online scheduling, Saturday hours, comfortable waiting area with beverages, staff update you on progress. More

by Ennovy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Repairs
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Mar 17, 2022 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that you found our online service scheduler was easy to use and the staff kept you up to date on your vehicles progress. We appreciate your business! Thank you for choosing us for service!

March 13, 2022

Best car! BEST service! I have owned 4 toyota's- BEST car I went (no appointment)- they took me right away, serviced my car, and I was out in 1 hour. More

by NANCY5352
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2022 -

Toyota of Hackensack responded

Thank you for 5 Star review! We agree that Toyota builds the best vehicles! The service department does their best to accommodate on short notice. Thank you for your business!

March 12, 2022

Great service, friendly staff. Clean and safe waiting area. Nice treats while we were waiting. More

by Yohaira
Recommend Dealer
Yes
Employees Worked With
John Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2022 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that John "Spicoli" Ramirez was able to assist in your purchase of a pre-owned Honda! Thank you for your business! Enjoy your Honda!

March 12, 2022

Excellent so helpful outstanding services waiting area is always clean and comfortable always take my car there More

by DSWM02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miriam Shanken
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Mar 14, 2022 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We appreciate your business! Thank you for servicing with us!

March 11, 2022

John, Jason, and Steve created a pleasant experience in leasing our new car. Thank you! More

by KIKILBL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 12, 2022 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that John, Jason, & Steve were able to assist in your leasing process. Thank you for your business! Enjoy your new vehicle!

March 11, 2022

My agent communicated all of my concerns to the mechanic my car ran smoothly after servicing it. Excellent service! More

by kisses71804
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Suzanne
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Mar 14, 2022 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that your service visit with Suzanne was excellent! Thank you for choosing us for service! We appreciate your business!

March 10, 2022

Everyone at the dealer was nice and helpful. From the person who I met at first, to the receptionist who handled my paperwork. Thank you! Keep up the good work. More

by Eva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul V
Report | Print
Mar 12, 2022 -

Toyota of Hackensack responded

Thank you for your 5 Star review. We are glad to hear that Paul & the rest of our staff from our service department were helpful. We appreciate your business! Thank you for servicing with us!

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