Toyota of Hackensack

I was in the market to purchase a new RAV4-Prime for a few months. After searching and contacting many Toyota dealers in New Jersey, I was lucky enough to find Toyota of Hackensack, NJ. They had 2022 RAV4 few months. After searching and contacting many Toyota dealers in New Jersey, I was lucky enough to find Toyota of Hackensack, NJ. They had 2022 RAV4-Prime SE available, but not on their parking lot yet. The entire price negotiation, including trade in pricing for my 2018 SUV, was done over the Internet. After a few hours of email exchanges, I was able to secure/reserve an RAV4-Prime in my name by making a $500 deposit. The sales team provided me with car delivery updates on a daily basis. After a week, I was informed that the car was ready for pickup. Toyota of Hackensack accommodated my schedule for a visit to their location. The sales person, Miriam, was outstanding. She warmly greeted me outside of the sales pavilion. While walking in, she explained the details of the sales process. I was buying from out of state and doing a trade, but she and the team made it surprisingly easy. In a few minutes, we exchanged keys to the cars. I had an opportunity to inspect the new car, while her team was inspecting my trade in. In the next 20 minutes, I was ready to sign the car purchase and trade in contract. After the purchase, I was introduced to the next person of her team who patiently, and in detail, explained the car functions and all its features. In an hour and 30 minutes, I was in my new car on my way back home. The entire team was very friendly, polite and professional. However, Miriam was the person who took my car buying experience to the next level: it was very enjoyable and memorable. She exceeded my expectations! I would definitely recommend Toyota of Hackensack and Miriam to family and friends. More

Didn’t have an appointment. However, they took my car without any problems. Good service However, they took my car without any problems. Good service More

Always professional and courteous…. I will never Always professional and courteous…. I will never buy/service anywhere else. Family has been going there since 1994. Look for Mario Puentes in Always professional and courteous…. I will never buy/service anywhere else. Family has been going there since 1994. Look for Mario Puentes in sales. More

Dealer was fine. Service people could help a bit more with directions but in general ok. Tried to sell me a new car but didn't have in stock etc. with directions but in general ok. Tried to sell me a new car but didn't have in stock etc. More

Service was quick. Team was extremely friendly. They didn’t overcharge at all! When I went to Pick up, everything was super fast and smooth. thank you!!! Great team will move from Toyota Ramsey to Toyo didn’t overcharge at all! When I went to Pick up, everything was super fast and smooth. thank you!!! Great team will move from Toyota Ramsey to Toyota Hackensack 😃😃 More

Great reliable dependable fast Caring I bought 13 cars from you guys very happy Will always go back to you from you guys very happy Will always go back to you More

Miriam has now helped us purchase 2 cars at toyota. She is helpful and trustworthy. is helpful and trustworthy. More

Service department are all very professional and efficient. I appreciate the quickness of oil change too. efficient. I appreciate the quickness of oil change too. More

Very Amzing Dealer！！Thank you for the patience ！Ana Mayers help us a lot and my dad can not speak English she spare a lot of time discuss with us and help us find the car we want! Mayers help us a lot and my dad can not speak English she spare a lot of time discuss with us and help us find the car we want! More

They just want your money, they don’t care people. Never pay attention to requests pay attention to requests More