Toyota of Hackensack

Traded to newer car Pleasant experience, sales person was very knowledgeable nice presentation handled all of the details professionally answered all of the difficult que Pleasant experience, sales person was very knowledgeable nice presentation handled all of the details professionally answered all of the difficult questions about the Rav4 Hybrid. Hope to do business again with Miriam when its time to trade in our other Toyota's. More

The service area was set up for covid virus and it was well done. I felt safe and comfortable. My car was well serviced and I will bring my car back for the next 5000 mile servicing. Everyone stay well an well done. I felt safe and comfortable. My car was well serviced and I will bring my car back for the next 5000 mile servicing. Everyone stay well and safe. More

Our salesman, Angel, was straightforward and honest, happy to show us around and find plenty of vehicles to consider. Excessively long waits btwn making our decision and leaving with our new car, tot happy to show us around and find plenty of vehicles to consider. Excessively long waits btwn making our decision and leaving with our new car, totalling about three and a half hours. Also dealership insisted on charging us ~$400 for total loss protection which we neither needed nor wanted. Have confirmed that most large dealerships do not require this. More

Good service, explained what would be done to the car & were professional. Gave us a loaner car for the day & returned the next to a courteous team. Dave or Doug Wise (sorry) explained over the phone the s were professional. Gave us a loaner car for the day & returned the next to a courteous team. Dave or Doug Wise (sorry) explained over the phone the servicing and cost and was patient with us. The lady who gave me the receipt also helped me ID specific costs of the servicing to better understand what we were being charged exactly when I couldn’t read the receipt clearly. More

Great experience and service. Competent, friendly, and professional service. I dealt with my service advisor, Joe Huncken, and he is always a pleasure to work with on my vehicle's Competent, friendly, and professional service. I dealt with my service advisor, Joe Huncken, and he is always a pleasure to work with on my vehicle's needs. More

in and out. besides wearing a stupid mask for this fake pandemic, everything was excellent. Melissa is top-notch! shes smart and knows how to to get things done. besides wearing a stupid mask for this fake pandemic, everything was excellent. Melissa is top-notch! shes smart and knows how to to get things done. All i wanted to do was get in and out, quickly.. all done, thanks! More

I worked with Billy and he could not have been more professional. I went to several dealerships, as I live in New York, and nobody came close. professional. I went to several dealerships, as I live in New York, and nobody came close. More

Happy I ended up at toyota of Hackensack. I’m form NY and found that Toyota of Hackensack had the biggest Certified Toyota inventory around. My sales woman, Miriam, showed me a few different options of certi found that Toyota of Hackensack had the biggest Certified Toyota inventory around. My sales woman, Miriam, showed me a few different options of certified ravs, and ultimately I found the car for me. Miriam made negotiations easy and fair and got all of my paperwork done. More

regular and periodoc service for my vehicle The staff at Toyota of Hackensack provided me with four start service, again. I arrived at 7:05 for a 7:10 appointment only to find a line of cars (3) The staff at Toyota of Hackensack provided me with four start service, again. I arrived at 7:05 for a 7:10 appointment only to find a line of cars (3) waiting at the service door to be checked in. However, within a few minutes I was in the service area and fully checked in. The service representative greeted me and explained what would happen during my visit. He was courteous and polite. I waited patiently in the Customer Lounge. The coffee, and hot chocolate, at the kiosk were both lousy! At exactly 8:00 the service representative returned and told me that my car was completed and ready for me. After paying the cashier and going to the car port to receive my car I was driving out of their lot at exactly 8:09. Not bad!! As a matter of fact I would say Very Good! More

Great Experience and I actually enjoyed working with them . Kids had fun and they loved other cars also . Thank you all your service had great time . . Kids had fun and they loved other cars also . Thank you all your service had great time . More