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Toyota of Hackensack
Hackensack, NJ
3,583 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,583 reviews
September 12, 2023
I had always taken my old Toyota for service at this dealership. Very good service and was never talked into any unnecesarry maintenance. So when it was time for a new car I approached them first. No ha dealership. Very good service and was never talked into any unnecesarry maintenance. So when it was time for a new car I approached them first. No haggling, it was all done over the phone and the price was fair. Regular updates were given on the shipping and arrival of the car from the port. Pickup of the car was swift and easy. I will use this dealer again even though it is an hour away from my house. Can recommend ! More
by Ingedfg
Employees Worked With
Miriam Shanken
Helpful September 12, 2023
No scams, no xxxxxxxx. Simple, effective service. Staff are friendly and easy to speak to. Simple, effective service. Staff are friendly and easy to speak to. More
by KPCAMACHO
Verified CustomerEmployees Worked With
September 12, 2023
I want 5 year but they give 6 year and the apr price is higher and then i ask finace to remove my extra warnty and he said i cant its late higher and then i ask finace to remove my extra warnty and he said i cant its late More
by RAZA.RAZA310
Employees Worked With
September 12, 2023
Toyota of Hackensack has been out go to for years. Miriam is efficient and communication is exceptional. Miriam is efficient and communication is exceptional. More
by Carlosg
September 12, 2023
Susan is a very advisor. Explain very clear if the car has any issue and give priority to resolve the issue early. Explain very clear if the car has any issue and give priority to resolve the issue early. More
by FCERA97243
September 10, 2023
Paperwork was prep ahead of time so everything went smoothly upon entering the show room, Excellent service just like the first time I bought the Sienna. The Corolla Cross Hybrid was waiting for us rig smoothly upon entering the show room, Excellent service just like the first time I bought the Sienna. The Corolla Cross Hybrid was waiting for us right by the door. Financial was clear and precise, and gave us plenty of time to choose the options we want. Will continue to do business here at Hackensack. More
by EKWONG96
September 08, 2023
operation is efficient, reliable, comfortable. I am confident that client facing staff knows their stuff and gives me accurate estimates I am confident that client facing staff knows their stuff and gives me accurate estimates More
by MARKREED
Employees Worked With
September 07, 2023
very excellent service I have no complaints. I liked everything from the beginning. Thanks you for everything. Perfect service I liked everything from the beginning. Thanks you for everything. Perfect service More
by EHERNANDEZ0530
Employees Worked With
September 05, 2023
Service was delivered in a timely and courteous manner. I was also impressed by the recommendations for future service visits. P. Bobb I was also impressed by the recommendations for future service visits. P. Bobb More
by PEBOBB
Employees Worked With
