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Toyota of Hackensack

Hackensack, NJ

4.5
4,040 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest. There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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278 River Street

Hackensack, NJ

07601

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Showing 4,040 reviews

September 12, 2018

Harassing me constantly I sent an inquiry about a 2018 rav4. This is a big purchase, and I wanted time to mull things over. Mary Green has constantly bombarded my inbox with More

by Al461625340
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mary Green
Oct 02, 2018 -

Toyota of Hackensack responded

When you submit your information online, several dealers receive your contact information. You never choose to opt of being contacted with our dealership. Once you sent us an e-mail requesting to stop contact, we ceased contact with you at that time. You may have chosen to opt out with another dealership.

September 05, 2018

I feel comfortable with her she has a lot of pasión, Ana Mayers was my sales person and she made me feel comfortable and I felt like I was in good hands with her. She made the experience hassle free and More

by Marcela0112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ana Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2018

Dealership review I bought a Toyota Corolla 2018 and ana Mayer’s was a excellent consultant she handled my sale and l would recommend her. So l recommend you ask for he More

by Marjorieedm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ana Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2018

Excellent Service We just bought a Highlander and our sales rep Walter Chacon made this experience a very smooth and amazing one. Very helpful, respectful, patience an More

by AntonioVasquez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Escobar, Dennis, Walter Chacon, Eddymer Diaz
August 27, 2018

Great Service Everyone we dealt with at the dealership showed the utmost professionalism. We were treated with respect and given all the time we needed to make a More

by MBR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Puentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Coll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Donayre
August 25, 2018

Long wait but got everything I came there for Great friendly and helpful people working at this dealership . Would definitely return and refer my family and friend. Ask for Melissa. She is so easy More

by Pat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
sales sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Louissaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve , Dennis Donayre
August 23, 2018

They went out of their way to get me the car I wanted The dealer Paulo Almeida went the extra mile to get me the car I wanted. I love the car and I’m glad I went there to get it More

by Mike mch13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paulo Almeida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Beisswenger
Oct 17, 2018 -

Toyota of Hackensack responded

Thank you for your review of our dealership. Paul is one of our longest tenured salespeople and it shows! Enjoy your purchase and thank you for your review of Paul and Toyota of Hackensack!

August 20, 2018

Excellent,professional,and friendly! LOVE, LOVE, LOVE my third Camry XLE !! I have been coming here for 10 years. This is an awesome dealership from salespeople to service department! More

by carm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Coll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Rim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Beisswenger, Dennis Donayre
Aug 28, 2018 -

Toyota of Hackensack responded

We are overjoyed that you are enjoying your 3rd Camry with us! We appreciate your patience throughout the process and your continued patronage. Thank you so much and enjoy your new 2018 Toyota Camry!

August 19, 2018

So happy! Great service! Such a helpful staff! Bought us pizza for lunch! Melissa is wonderful and very kind. Not a pushy salesman! Highly recommend coming he More

by Endonurse10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dennis Donayre
Oct 17, 2018 -

Toyota of Hackensack responded

Thank you for your kind review! We appreciate that you allowed us to be your dealer of choice! Enjoy our purchase! I will pass along your review to Melissa and Dennis!

August 19, 2018

Excellent Service Our family came to TOH not planning buying a car the same day. By working with Melissa that she helped us to work out a deal that we wouldn’t say no. More

by Sebastian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Louissaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Green, Dennis Donayre
Oct 02, 2018 -

Toyota of Hackensack responded

Thank you for allowing us the opportunity to be your dealer of choice! We are pleased that your experience here with Melissa was fantastic! Thank you so much for your purchase!

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